Medical Equipment Installer

Position Summary:

Do you thrive in a fast-paced environment where you can make a difference every day by solving complex problems and providing an exceptional customer experience?  The Installer is a remote based employee, primarily working inside hospitals.  

Individuals with experience working in commercial/ residential kitchen installation, industrial installation, HVAC, Maintenance with Plumbing and Electrical experience, etc. are often successful in this role.  

This is a remote based Customer facing position. It is based out of Vancouver with travel to facilities throughout British Columbia. Occasional travel outside of British Columbia is possible.

What you will do:

• Install large medical equipment while collaborating with Installation Project Manager to schedule product installation in coordination with equipment delivery, Customer availability, and construction schedules.
• Prior to installation, verify rough-in dimensions and utilities are adequate to meet equipment specifications. Ensure doorways, elevators, and hallways are sufficient to allow equipment transport to installation site. 
• Install large medical equipment, including, but not limited to uncrating, assembling, setting, or lifting product into place, and leveling.
• Must be capable of independent work. 
• Complete service documentation electronically.
• Provide daily email updates to keep all parties informed and ensure timely service, hand off to local technicians and Customer satisfaction.
• Ensure Customer satisfaction through post-installation activities to include disposal of all associated packing and shipping crate material, ensuring equipment is wiped down and fingerprints are removed, and addressing any questions/issues before leaving the site.
• Utilize Customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.   

What is required:

• Must have High School Diploma or GED with 5+ years of relevant work experience, which may include vocational/ apprenticeship/ company training program or Associates degree in mechanical, construction or related installation content with 1+ year of related work experience. 
• Must have a valid provincial driver’s license with acceptable record and must maintain all required vaccines.
• Ability to travel to the USA for training.
• Proficiency in computers and Windows software. 
• Strong technical and troubleshooting skills, data entry skills with extreme attention to detail and organizational skills.
• Plumbing knowledge preferred.
• Electrical knowledge to include but not limited to understanding of 110VAC and 3 phase line connections preferred.
• Must be able to meet flexible schedules with early/late hours, based on Customer and business needs.
• Excellent time management skills and the ability to work independently without supervision.
• Must be able to be compliant with hospital/Customer credentialing requirements.
• Must be willing to train to complete specialty services, such as sterilizer cleaning and steam testing.

What can STERIS offer you:

• Extensive hands on training and development
• Career progression path within STERIS
• Competitive pay and benefits
• Comprehensive health coverage plan
• 3 weeks vacation