Associate Sales Representative

Position Summary

Do you have a proven track record for navigating key decision makers and building rapport? The STERIS IMS sales team impacts patients’ lives everyday by providing our customers solutions and education on how to extend the life of their medical equipment and instrumentation. Learn more about STERIS IMS here! www.steris-ims.com

The Associate Sales Representative is responsible for increasing sales in the assigned territory and Region, including coordination and execution of clinical and service-related activities while supporting the local Sales Team.    

This is a remote based customer facing position. To support and service our customers in the assigned territory candidates must be based out of the following state: Tennessee 

What You Will Do

•    Uses initiative to originate, promote and close sales at all times.
•    Assumes primary responsibility for assigned sales territory frequently as needed.
•    Promotes supportive, quality customer relations by identifying internal customers, acknowledging customers promptly and using respectful, professional behavior.
•    Maintains safe driving record.
•    Delivers effective and uncompromising customer service in the territory and Region at all times.
•    Coordinates all daily activities with the local Sales Team to ensure customers are always served effectively.  When working in non-local (Regional) territories, effectively coordinates daily activities with the Regional Manager.
•    Prepares service history reports, cost savings analysis and other relative reports and reviews with peers on monthly, quarterly and/or annual basis as determined by management.
•    Coordinates & conducts preventative maintenance services for customers with local Sales Team.
•    Coordinates & updates process improvement programs for select customers within assigned territory.
•    Coordinates all site visits and workshops for customer attendance and technical staff.
•    Facilitates and maintains all territory billing functions including billing submissions, unbilled revenue and uncollected revenue.
•    Observes staff in "Care and Handling Procedure" and initiates recommendations to minimize frequency and severity of damaged equipment.
•    Maintains positive impression of IMS by observing hospital vendor policies (including dress codes).
•    Participates in OR specific training on a regular basis.
 

What You Will Need to be Successful

• Minimum Bachelor’s degree required
• Minimum 1 year sales experience required
• Demonstrated knowledge of software (Word, Excel, PowerPoint, CRM)
• Required to work non-standard hours that can vary to meet Customer needs (weekends, evening)
• Valid driver’s license with acceptable driving record
• Customer focused – ability to communicate with customers, understand their needs, meet their objectives and resolve any issues or problems (conflict mgmt. skills)
• Ability to collaborate with colleagues to identify customer needs 
• Excellent attention to detail
• Self-motivated; ability to work with little to no supervision
• Adaptable – ability to be flexible in schedule and meet customer demands
• Able to work for long periods and in fast-paced environment
• Highly organized with the ability to prioritize workloads
• Able to make decisions with little to no supervision
• Able to comply with company values demonstrating Customer focus, integrity, teamwork, professionalism and accountability
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What We Are Offering in Return

•    Base salary plus commission
•    Car stipend and mileage reimbursement
•    Business travel and related expenses paid via company credit card
•    Cell phone stipend
•    Excellent healthcare/ dental/ vision benefits
•    401(k) with a company match
•    A robust sales training program
•    Excellent opportunities for advancement
 

STERIS is a global organization offering full time opportunities to join our growing team. We offer benefits including Medical/Vision/Dental, Paid Time Off, and a 401(k) with company match. We offer the opportunity to make a difference by providing world-class products and service solutions in a safe and rewarding environment. If you’re looking for an opportunity to be part of a solution-minded team supporting positive surgical outcomes, we want to hear from you. Let’s create a healthier and safer world, together. Apply today.