Administrative Assistant

Duties

Customer Relationships (50%)

1. Welcomes visitors by greeting them in-person, on the phone or indirectly via any forms of electronic communication; directs visitors by providing instruction, answering questions, or referring to appropriate internal staff. May maintain security by monitoring visitor logbook, issuing and controlling visitor badges and controlling entry to facility from main entrance.

2. Issues and distributes PPE; safety shoe vouchers, safety vests, safety glasses and uniforms to visitors and facility employees (as applicable).

3. Communicates in an effective manner by utilizing accepted business practices in a courteous and professional manner providing timely and accurate responses and service-oriented offers of assistance.

4. May assist Sales Representatives by maintaining sales files, contracts, price sheets, mailings, and market research (as applicable); provides Customers with general information, facility brochures and service invoices. Creates Customer correspondence and may communicate directly with Customers; refers Customer difficulties to appropriate location Managers or Sales Representatives. Operational Excellence (50%)

5. Administers and controls Customer invoicing by performing data entry.

6. Assists plant management and contributes to financial control by collecting and maintaining the account receivables to include Customer master list, aging report, and invoice list.

7. Maintains accounts payable records (as applicable); issues check requests; provides reports to facility management (as requested); travels to other facility nearby to perform job duties as directed by supervisor (as applicable).

8. Protects company confidential information by properly storing, retrieving, and disseminating such information only to those authorized (in accordance with BCP-11.8).

9. Assists in maintaining office support by performing other office functions, including payroll and HR functions (as applicable); supports other office personnel or facility departments (as applicable) and as directed by supervisor. May assist with or complete other general tasks / responsibilities as assigned. JOB DESCRIPTION Page 2 DUTIES

10. Contributes to a team effort by performing in accordance with all STERIS policies, GMP, Lean principles and other directives; supports the directives and decisions of higher-level management and performs other duties as assigned. 

Duties - cont'd

Education Degree

Required Experience

Minimum of two (2) years’ experience in clerical, accounting, or similar positions. Six (6) months experience in the use of spreadsheets and word-processing applications.

Preferred Experience

Skills