Job Title:  Product Specialist

Req ID:  42690
Job Category:  Sales

Toronto, ON, CA, M4B

Description: 

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The Product Specialist will drive the sales of GI Procedural products across all of Canada by being Customer facing and supporting our Account Managers in the clinical setting.  The Product Specialist will provide on-going educational support for our Customers and Account Managers on the proper use, handling and clinical applications of our products. Effectively differentiate our products from the competitive products on the market.

Duties

  • Clinical support of all STERIS GI Procedural Products in Canada, educating physicians and clinical staff on the application of STERIS GI products.
  • Supporting our Customers and Account Managers in the field on advanced (non-routine) clinical procedures
  • Plans, generates and provides formal educational seminars, workshops to stimulate product interest and increase sales.
  • For customer issues, identify the problem, gather all facts and data, document issues and provide immediate and ongoing communication to Director of Sales and others as directed.  This may include Legal, Regulatory, Product Management, Sales and Service, Customer Support and Marketing.  Draft documentation and follow-up requirements/recommendations for the customer on a timely basis.
  • Provide clinical expertise and resolve customer issues by supporting and collaborating with Account Managers as required.

 

Duties - cont'd

  • Keep Endoscopy Account Managers up to date on product needs, clinical benefits and potential product problems.
  • Supports other departments (i.e., Marketing, Product Management) through providing clinical expertise in the development and market launch of new products or services as well as concerns with existing products and programs.
  • Works directly with Customer and Account Managers for the purpose of providing clinical expertise with strong emphasis on the application of STERIS procedural products via customer visits, presentations, hands-on training and communication.
  • Timely completion and reporting of market conditions, customer feedback, competitive information, and Marketing needs 
  • Developing Key Opinion Leader “KOL” physician relationships to advocate for STERIS procedural products.

Education Degree

    Required Experience

    1. Three (3) to Five (5) years Experience providing clinical support for a healthcare industry manufacturer
    2. Working closely with physicians, endoscopy products preferred
    3. Excellent written and oral communications
    4. Excellent presentation skills before large and small groups
    5. MS Office (Word, Excel, PowerPoint)

     

    Preferred Experience

    Preferred, not required:

    1. Bilingual (French/English) is an asset

    Graduate of an accredited Nursing Program, Licensed Registered Nurse is an asset

    Skills

     

    STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.  WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

    STERIS strives to be an Equal Opportunity Employer.  STERIS is committed to treating all people in a way that allows them to ‎maintain their dignity and independence. We believe in integration and equal ‎opportunity. Accommodations are available throughout the recruitment process ‎and applicants with a disability may request to be accommodated throughout the ‎recruitment process.‎ We will work with all applicants to accommodate their individual accessibility ‎needs.

    Req ID:  42690
    Job Category:  Sales

    Toronto, ON, CA, M4B


    Job Segment: Gastroenterology, Product Manager, Nursing, Healthcare, Marketing, Operations, Customer Service