Job Title:  Account Manager

Position Summary

Do you enjoy helping Life Science Customers by understanding their challenges and providing them quality solutions?  Do you like working independently, traveling and building partnerships?

Join our team as a Life Science Account Manager selling Contamination Control Products to the Life Science Industry, including, but not limited to: Pharmaceutical, Biotechnology, Medical Device, and Research Industries within the assigned sales territory covering Canada. This field-base role will have you visiting Life Science customer sites, attending trade shows, and staying current in the industry through networking, meetings, and reading related industry information.  A job well done means you are ensuring high Customer satisfaction, establishing multi-level relationships with customers, and using excellent listening skills to effectively manage and utilize company provided sales resources to maximize sales outcomes while providing best solutions to the Customer.  

This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following locations: Toronto, ON or Montreal, QC.

What you will do as an Account Manager?

• Present, promote and sell STERIS Life Science Consumable products to existing and prospective customers
• Establish, develop and maintain positive business and customer relationships
• Generate leads and qualify prospects
• Expedite the resolution of customer problems and complaints to maximize customer satisfaction
• Achieve sales targets and results within targeted time frame
• Coordinate sales effort with team members to advance business growth
• Analyze the territory/market potential and evaluate sales reports on a routine basis
• Update and maintain sales tools regarding territory business and competitive activities and potential for new products
• Keep abreast of best practices and industry trends including participation trade shows
• Negotiate to achieve agreements that provide a mutually acceptable solution to STERIS and Customer

Education

The Experience, Skills and Abilities Needed:

• Minimum 3 years of sales or Life Sciences industry work experience
• Validation, quality, technical services or pharmaceutical manufacturing experience a plus
• Experience working in or selling technical products/services and consultative sales experience preferred
• Excellent interpersonal, written, verbal, analytical and formal presentation skills, with ability to interact effectively across all levels of the organization and Customers
• General knowledge of the following industries is a plus: Pharmaceutical Manufacturing, Biotechnology Manufacturing, Cell and Gene Therapy, and Medical Device
• Aptitude for science-based technical information
• Demonstrated persistence and strong, consistent follow through to meet Customer needs
• Active listening skills
• Excellent computer skills, including strong experience with Microsoft Office Suite
• Independence to work in a self-directed capacity, adapts to change, set priorities and balance sales and administrative duties
• Negotiation savvy, excels with both internal and external groups
• Ability to work a flexible schedule and travel as required (approximately 35-40% travel). International travel (to US) is required. 
• Valid driver’s license, ability to secure a passport and insurable driving record

What STERIS Offers:

• Market Competitive Salary + Incentive Compensation Program based on metrics
• Company vehicle
• 3 weeks paid vacation per year + company holidays based on Province
• RRSP matching program
• Opportunities for advancement in a stable long-term career

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