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Title:  Product Manager, Surgical

Req ID:  15800
Category:  Marketing/Communications
City:  Thane
State:  MH
Postal Code:  400602
Description: 

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

 

 

Position Summary

Work with Capital Sales Team in the assigned sales territory and dealers to facilitate achievement of company sales and profit objectives of Surgical Business. Manage and train dealers and distributors to sell STERIS Surgical support products to Healthcare customers within assigned sales territory.  Ensures high customer satisfaction and maintains sound relations with dealers through correspondence and/or personal contact.  Provide timely reporting of weekly and monthly events. Identifies and specifies opportunities for future STERIS products, markets, and new applications for current products and technology.

Duties

  1. Help Capital Sales Team achieve assigned monthly, quarterly, and yearly sales budget for assigned sales territory through the management of dealers / distributors in the assigned territories. Manages time, travel, and sales activities to maximize effectiveness on a monthly basis.
  2. Prepare the technical compliance & other technical documentation required in the tender. Also helps in preparing the tender specification of the Steris Surgical product range. Eventually her/his job responsibility also will be to handle the order booking process with APAC team.
  3. Maintain sound dealer relations through timely responses to the dealer inquires via accurate and timely communication. Evaluate non-routine complaints from customers and dealers, follow through to determine source of complaint, and take appropriate action to ensure that problems are corrected and do not recur. Work closely with the STERIS dealers / distributors and STERIS management in developing ideas and programs to deal with changing market conditions.
  4. Ensure maximum customer support is provided by STERIS distributors within the Territory through overview management of the sales, customer service and field service functions within each market. Work with Field Service to coordinate site installations.
  5. Collect the competitor information and market demand trend, working with Key Opinion leader in the industry, participating in the local congress or medical show along with dealers to promote STERIS products and branding.
  6. Responsible for timely, accurate reporting of weekly and monthly sales and marketing measurements, to include forecasts.
  7. Handle other duties and responsibilities as are periodically assigned or requested.
  8. Comply with the spirit and letter of laws, government regulations and company policies.
  9. His/her attitude and behavior reinforce company policies and programs by exhibiting and expecting the highest standards of performance and professional conduct. Undertakes and defines a program of self-development.

 

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Duties - cont'd

Extensive use of telephone, computer, and other office equipment as required. Position also requires extensive travel throughout the Territories.  Position is based in Thane.

Education Degree

  • Bachelor's Degree in Biological Science or Healthcare

Required Experience

Minimum three years documented technical sales experience in the Healthcare / biotech / research industry; prior regional related sales experience preferred. Excellent interpersonal, written, verbal and analytical skills. Must be able to read, write and speak English & Hindi is necessary.  Knowledge of other Indian dialects will be an added advantage.

 

 

STERIS strives to be an Equal Opportunity Employer.  

Req ID:  15800
Category:  Marketing/Communications
City:  Thane
State:  MH
Postal Code:  400602


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