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Job Title:  Courier / Customer Service

Req ID:  16988
Job Category:  Service/Technical Services
Country:  US
State:  FL
City:  Tampa
Zip:  33637

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The Customer Service Agent (CSA) will be responsible for transporting medical instruments between facilities and will work closely with key contacts to ensure timely pick-up and delivery.

  • Obtain signatures for goods delivered and received
  • Load vehicles with surgical equipment, ensuring equipment is loaded correctly and taking precautions when handling equipment and hazardous goods
  • Unload and sort items collected along delivery routes         
  • Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers and delivery instructions, communicated via telephone, or in person
  • Plan and follow the most efficient routes for delivering goods
  • Record information, such as items received and delivered and recipients' responses to messages
  • Sort items to be delivered according to the delivery route.
  • Check with lab after completed deliveries, in order to confirm deliveries and collections and to receive instructions for other deliveries
Education Degree
High School Diploma or GED
Required Experience
  • High School Diploma or GED required
  • Minimum of 1 year Customer service experience require
  • 2 plus years logistics/driving experience preferred.



STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

Nearest Major Market: Tampa

Job Segment: Courier, Medical, Customer Service, Operations, Healthcare