Laboratory Administrator

HOW YOU CAN MAKE A DIFFERENCE

About you
Do you want to spend your working time making a positive difference to the world around you? Are you passionate about supporting the medical and pharmaceutical industries, and many more? Do you care about keeping patients and people safe? If so, then a career with STERIS Applied Sterilization Technologies (AST) as a Laboratory Administrator could be a great fit for you.  

About Us
At STERIS AST we are the trusted experts in technology-neutral sterilization services including radiation and gas modalities. 
We offer electron beam, gamma, X-ray, ethylene oxide and vaporized hydrogen peroxide technologies for the purpose of product sterilization. Whether that product be a single use medical device, consumables in a hospital environment, cosmetics and toiletries, or industrial products, we make sure everything that makes its way to an end user is safe for use or consumption.  

Working Pattern

Full-time, 40 hrs per week on Monday-Tuesday at 8:15-16:30, Wednesday-Thursday at 8:30-16:30, and Friday at 8:30-16:30. Full-time, 40 hrs per week on Monday-Tuesday at 8:15-16:30, Wednesday-Thursday at 8:30-16:30, and Friday at 8:30-16:30. 

What is involved?

• Preparing and updating laboratory documentation, including copying, pasting, and adapting information from existing sources.
• Receiving and unpacking deliveries of laboratory supplies and samples.
• Booking and managing laboratory samples for testing.
• Procuring and managing laboratory stock, ensuring adequate supplies are maintained.
• Handling all customer communications, both via telephone and email.
• Scheduling testing slots and coordinating laboratory resources.
• Arranging shipments using courier services (e.g., FedEx/CSM), including track and trace.
• Adhering to established laboratory processes and procedures.
   

What is in it for you?

• Join a dynamic and friendly team.
• Experience a sense of satisfaction from your work.
• Opportunities for learning and training.
• 25 days annual leave plus 8 bank holidays 
   

Requirements

• Excellent written and verbal communication skills in English, essential for effective customer service.
• Proficiency in Microsoft Word and Excel.
• Demonstrable experience in a customer service role. 
   

Desirables

• Experience using track and trace systems for shipping.
• Prior experience working in a laboratory environment.
• Experience in stock management.
• Experience using track and trace systems for shipping.
• Prior experience working in a laboratory environment.
• Experience in stock management.
   

Skills

• Excellent communication skills (written and verbal)
• Strong customer service skills
• Ability to work independently and as part of a team
• Proactive and takes initiative
• Organisational skills and attention to detail
• Time management skills
• Problem-solving skills
• Willingness to learn and adapt

For more information about us, please visit our STERIS AST website: https://www.steris-ast.com/
 

STERIS plc provides employment and advancement opportunities without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion/belief, sex (gender), sexual orientation or any other legally protected characteristic as defined by UK employment law. The Company bases all employment decisions on merit, qualifications, skills, and abilities with the intention that the best candidate is selected for each position.