Field Service Technician

Summary

STERIS’ Field Service Technician I will be responsible for frontline Customer support, using technical ability to perform or assist in preventative and corrective maintenance, either on-site or remotely, using various technology, tests, and procedures of AST equipment (Applied Sterilization Technologies).

The position contributes to STERIS’ safety culture and ensure compliance to all policies, procedures, and global code of conduct.

Must have the ability to obtain a passport and have the ability to travel internationally by plane 50%. In this role, you will support approximately 40 Customer sites, with 2 of those being in Canada.

What you'll do as a Field Service Technician

• You will contribute in a team effort by performing in accordance with all STERIS policies, GMP, Lean principles and other directives.
• You’ll support the directives and decisions of higher level management.
• Utilize collaborative service tools and systems, as well as data collection tools to gather diagnostic information for analysis. Locate and reads system schematics, drawings and documentation.
• Participate in the assembly and installation of complex equipment, primarily as a development opportunity, and will perform service and installation.
• You’ll document service and produce timely/ detailed service reports, including what work was completed, what parts need to be sent, next steps, and final resolution status.

The Experience, Skills and Abilities Needed

Required:

• Must be able to obtain a passport and have the ability to travel internationally 50%
• Vocational/ Technical Degree or Associates Degree and 2 years of experience in any of these areas or a combination: mechanical, electro-mechanical, millwright, robotics/ automation, PLC / software development or control systems
• In lieu of degree, high school diploma or GED with 4 years of experience in any of these areas or a combination: mechanical, electro-mechanical, millwright, robotics/ automation, PLC / software development or control systems
• Must have a valid provincial driver’s license with acceptable record and must maintain all required vaccines
• Knowledge of electro-mechanical systems, components, tests, tools, and principles
• Experience in repairing, testing and maintaining technical equipment using various electro-mechanical tools
• Ability to diagnose and troubleshoot complex issues and work cross functionally among teams
• Able to meet all required Customer credentialing requirements

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.

Here is a brief overview of what we offer:

• Market Competitive Pay 
• 3 weeks vacation and (12) added holidays
• Overtime eligible
• Excellent Healthcare, Dental and Vision Benefits
• Cell Phone Allowance, Laptop and Credit Card
• Uniforms provided
• Long/Short Term disability coverage 
• Retirement plan with company match
• Excellent opportunities for advancement and stable long-term career

#LI-AC1