Technical Services Manager

Do you want to spend your working time making a difference in the world around you? Are you motivated by impactful work? If so, then a career with STERIS in our Life Sciences team could be a great fit for you.

This is an excellent opportunity for candidates wanting to join a team of internationally known experts presenting at global industry conferences, administering virtual and hands on professional education programs, publishing articles, and assisting pharmaceutical and biopharmaceutical industry Customers in resolving their complex issues. As a Technical Services Manager, you will be a subject matter expert for contamination control and validation within the pharmaceutical and biopharmaceutical industry. The position requires providing technical information and onsite support for global Customers, and managing projects related to contamination control product technology, application, and validation, working closely with other departments including R&D, Engineering, Marketing and Sales. You will have opportunity to author and publish articles in A3P, PDA, ISPE and other associations’ peer reviewed journals, present at major pharmaceutical/biopharmaceutical conferences, workshops and training events, and participate in industry associations and committees.

In this role, you will travel both domestically and internationally about 40-50% of time. 

What you will do as a Technical Services Manager

• Provide technical information and expertise to key Customer accounts for contamination control products including cleaning chemistries, disinfectants, sterilants and their applications, integrating multiple areas of specialization (e.g. chemistry, microbiology, engineering, validation, etc.) with the objective of resolving complex pharmaceutical and biopharmaceutical industry Customer needs.  Support provided through telephone and written correspondence, generation of literature, lab analyses, and on-site evaluations. 
• Manage projects and coordinates and oversees technical and/or lab activities within area of specialization.  Serve as liaison with R&D groups for scientific and technical support.
• Administer global pharmaceutical and biopharmaceutical industry Customer and professional education programs.  Present at industry conferences, publishes articles and book chapters, and participates in industry associations and task groups.
• Manage the tasks of one or more assigned team members, providing direction and performance feedback. 
• Contribute ideas and information for new products, processes and applications relative to the business unit.

The Experience, Skills and Abilities Needed

Required:

• Bachelor's Degree in Science, Engineering, or Biological Science.
• Ten or more years’ experience in bench (Chemistry or Microbiology) lab supervision, cleaning or disinfectant validation, process engineering and/or technical support.
• If applicant holds a Master's degree, five years experience required.
• Industry recognition and current knowledge of relevant pharmaceutical and biopharmaceutical industry subject matter and regulatory requirements
• Strong project management skills including excellent verbal & written communication skills as well as presentation skills.
• Focused Customer and service orientation with ability to effectively utilize resources for technical information as needed.
• Must be able eligible to obtain a passport and have a valid drivers license. 

Preferred:

• Master’s degree
• Experience in upstream/downstream biopharmaceutical manufacturing, aseptic processing and validation

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is just a brief overview of what we offer:

• Base Salary + Corporate Bonus Program 
• Robust Training Program
• Time Off + 9 Corporate Holidays Per Year
• Excellent Healthcare, Dental, and Vision Benefits
• Healthcare and Dependent Flexible Spending Accounts
• Long/Short Term Disability Coverage
• 401(k) with a Company Match
• Parental Leave
• Tuition Reimbursement Program
• Additional Add-On Benefits/Discounts