Product Support Engineer
St. Louis, MO, US, 63133
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
As a Product Support Engineer, you will support the Contamination Controls Solutions CCS product offering to Customers, partner with third-party suppliers, troubleshoot/provide technical support assigned products in the CCS portfolio and develop sales collateral and training, You will also interface with Research and Development and Engineering groups to represent CCS and assist with projects as needed.
What You'll do as a Product Support Engineer
Chemical Delivery and Dispensing Support
- Participate in the identification, development, introduction and support of dispensing and storage solutions complementary to the CCS portfolio.
- Manage relationships with third-party equipment and service providers, and the evaluate and optimizatize the CCS chemical delivery and dispensing portfolio.
- Provides technical and product support, including training, to Technical Services personnel, Sales Associates, and Customers.
- Travel to provide technical support, Customer support and field training. International travel may be required.
- Introduce new equipment and manage the phase-out of obsolete equipment.
New Product Development, Continued Product Support
- Create, review, and update technical documentation.
- Collaborate with Purchasing and Supply Chain, Engineering, and Research and Development to define and implement product upgrades and enhancements.
- Troubleshoot and analyze technical problems, resolve immediate issues and implement changes to prevent future problems.
- Provide qualification/testing documentation and support for design modifications.
- Create, review and update marketing documentation
- Packaging Engineering and R&D as well
- #LI-KS1 #LI-Hybrid
The Experience, Skills and Abilities Needed
Bachelor’s degree in Engineering or related field.
Minimum three (3) years of practical engineering experience in a manufacturing environment preferred.
- Experience in establishing and managing relationships with outside equipment or service providers. Experience can include meaningful co-op, internship, or summer employment assignment.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Excellent communication, relationship-building, management, and presentation skills.
- Demonstrated ability to define problems, collect data, establish facts, draw valid conclusions, and interpret technical data comprehensively. One to two years’ experience preferred.
- Ability to clearly communicate project details across multiple levels of an organization.
- Cability to enhance product portfolio and execute tactics in line with strategic objectives
Preferred experience includes:
- Exposure to GMP manufacturing- exposure to chemical/liquids manufacturing.
- Experience/exposure to EHS training or hazardous material management, disposal, safety
What STERIS Offers
The opportunity to join a company that will invest in you for the long-term. STERIS couldn’t be where it is today without our incredible people. That’s why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We do this by providing competitive salaries, healthcare benefits, tuition assistance, paid-time off, holidays, matching 401(k), annual merit, and incentive plans. Join us and help write our next chapter.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.
St. Louis, MO, US, 63133
Nearest Major Market: St Louis
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R&D Engineer, Supply Chain, Infection Control, Communications, Marketing Communications, Engineering, Operations, Healthcare, Marketing