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Job Title:  IT Site Administrator

Req ID:  24960
Job Category:  Information Technology

St. Louis, MO, US, 63133

Description: 

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The IT Systems Site Administrator is highly skilled and performs the full range of duties and assignments with autonomy and limited guidance.  This individual will deploy, configure, and maintain network, telephony, Microsoft Operating Systems, Microsoft Office suite of applications, data communication technologies and maintains facility infrastructure.

 

Designs, installs, configures, maintains and performs system integration testing of operating systems, related utilities, software and hardware.  Responsible for troubleshooting technology issues as reported by users.  Researches, evaluates and recommends software and hardware products.  Supports web access and electronic messaging services and maintains a secure systems environment.  Provides new hardware specifications to users based on application needs and anticipated growth.  Provides first, second and third level support to the user community.

 

Serves as a project leader on various assignments.  Also serves as mentors and trains entry level IT professionals within the department.

 

May require bilingual skills for facilities located outside the United States.

Duties

40%- 60%   End User Technical Support (Highly Skilled)

  • Provides higher level technical support.  (Desktop/Software Peripherals).
  • Provides security oversight to computer and physical facility security.
  • Performs administration activities including routine maintenance and support for networking, telephony, and data communications infrastructure.  Includes operating systems, applications and servers, e-mail systems, file and print systems, virus defense, web services, remote access, network security, voice and data communications, and voice messaging.
  • Monitors performance, capacity, and operational statistics for networking, telephony, and data communications infrastructure.
  • Provides Telecomm support
  • Installs maintains and troubleshoots Microsoft Office suite.
  • Maintains and troubleshoots VPN remote access.
  • Provides primary and/or secondary support for site specific business applications, either purchased or developed using standard Microsoft Office products.

 

Duties - cont'd

30%  Infrastructure Support

  • Addresses higher level support and troubleshooting for Telecomm and Network.
  • Implements, maintains, and troubleshoots Active Directory permissions, group policies
  • Installs, maintains and troubleshoots Microsoft Exchange Server.
  • Maintains infrastructure security including operating system security patches and virus defense.
  • Installs, maintains and troubleshoots Windows operating systems, software applications and patches.
  • Installs maintains and troubleshoots Microsoft Domains and Domain controllers.
  • Implements Microsoft group policies.
  • Reconciles Microsoft and other software licenses.
  • Setup and deploys applications using System Center Configuration Manager (SCCM).
  • Setup and manages backup and recovery software solutions.
  • Installs, maintains, and supports physical and virtual servers.
  • Troubleshoots and resolves complex problems with infrastructure configurations and hardware.

Duties - cont'd

15% - 30% Leadership & Project Management

  • Provides 7 x 24 x 365 support
  • Conducts training for end-users
  • Increased interactions with Corporate teams; serves on part of the planning meetings.
  • Tests backup options
  • Performs hardware and software purchasing by interfacing with vendors and accounting.
  • Researches, evaluates and recommends software and hardware products.
  • Presents and implements solutions.
  • Manages quotes and delivers results (i.e. Hardware and Software)
  • Supports and runs projects while maintaining a budget.
  • Serves as a mentor, trainer, and coach to staff members on analysis and resolution of problems

Education Degree

  • Associate's Degree
  • Bachelor's Degree

Required Experience

  • Minimum of 5-7 years experience with  IT Service Desk, Network, Desktop, and servers.
  • Minimum 3-5 years experience performing system administrative experience position or equivalent on the job training is required. 
  • Advanced experience troubleshooting skills (Desktop/Server). Higher level tiered support.
  • Experience with standard Microsoft protocols (i.e. DNS and DHCP) 
  • Experience with server virtualization environments desired.
  • Familiar with standard concepts, practices, and procedures using Microsoft operating systems, application suites and tools.  
  • Familiar with basic network concepts, practices, and procedures.
  • Experience higher level processing and applications (servers).
  • Project management experience.
  • Lean manufacturing experience and knowledge preferred.

Skills

  • Ability to resolve business issues with IT solutions.
  • Ability to effectively troubleshoot with strong analytical and logic-based skills.
  • Ability to train and mentor IT professionals and end-users .
  • Strong Customer service etiquette with solid verbal and written communication skills.
  • Strong listening and critical thinking skills and ability to work with a large variety of Customers and high-stress situations.
  • Ability to take initiative and adapt readily to changes in workload, staffing and scheduling.
  • Exert Influence in site leadership regarding decision making, budgeting, and strategic planning.
  • Innovative leader with the ability to solve complex IT challenges.
  • Creative problem solver with break-through ideas.
  • Exert influence in working with other managers, system sponsors, software developers, external consulting resources, network administrators, project managers, systems administrators and engineers, database administrators, end users, directors, and vice presidents.

 

STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID:  24960
Job Category:  Information Technology

St. Louis, MO, US, 63133


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