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Job Title:  Clinical Education Specialist

Req ID:  22058
Job Category:  Clinical Support, Operations & Education
Country/Region:  US
State:  MO
City:  St. Louis
Zip:  62002
Description: 

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Overview

The Clinical Education Specialist provides professional education and clinical support to STERIS Customers in infection prevention, reprocessing and perioperative practice within a designated geographical area. Assists in the development of educational materials, provides clinical support and education, and provides a consultative role to help improve Customer processes in using STERIS products/services. A Clinical Education Specialist should provide a value-added service to STERIS products/services and to assist the sales force achieve their financial objectives.

 

What We Offer You

This is a great opportunity to join a well-established, global company that will invest in your career growth over the long term. STERIS wouldn’t be where it is today without our incredible, talented people. That’s why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal.

 

We offer a comprehensive benefits package, including:

  • Base salary plus bonus opportunity
  • Car and cell phone stipend
  • Business travel and all related expenses paid
  • Excellent medical, vision, dental and life insurance
  • 401(k) with a company match
  • Paid vacation time and paid holidays
  • Tuition assistance
  • Excellent opportunities for advancement

 

What You Will Do

  • Support the IPT sales team as a subject matter expert on Sterile Processing, to gain Customer confidence, grow product line revenue and promote STERIS solutions. Assists with product and/or equipment in-servicing as needed.
  • Support IPT Marketing by providing clinical expertise in the development and market launch of new products or services, as well as concerns with existing products and programs.
  • Support Product Managers in the following areas: s​​​upport for VOC, support in feasibility and prelaunch of NPD, troubleshooting, reviewing photography for clinical appropriateness, reviewing presentations, sample competencies, sample procedures, clinical Q&A, and content ideation and review.
  • Work directly with Customers, Dealer Representatives, and Sales/Service/Customer Support employees for the purpose of providing clinical expertise with strong emphasis on the application of STERIS products via Customer visits, presentations, hands-on training, and communication (written and oral).
  • Plan, generate, and provide formal educational seminars and workshops to stimulate product interest and increase sales.
  • Audit Customer work processes (infection prevention, reprocessing and perioperative practice) and use of equipment and related accessories to ensure compliance with operating/processing instructions. Based on audit, proactively identifies opportunities for improvement and provides recommendations.
  • Document audits with recommended actions in standard report format, copying Customer. Inform Account Managers, and Region Manager of any and all opportunities identified during the audit.
  • For serious Customer issues, identifies the problem, gathers all facts and data, documents issues and may consult with a Senior or Principal Clinical. Provides immediate and ongoing communication to Director of Clinical Education and others as directed. This may include Legal, Regulatory, R&D, Sales and Service, Customer Support and Marketing. Drafts documentation and follow-up requirements/recommendations for the Customer on a timely basis.
  • Take a pro-active approach to minimize potential Customer issues by providing recommendations to Account Managers and Regional Sales Managers on Customer needs/requirements.  May consult with a Senior or Principal Clinical for recommendations as needed.
  • For credentialed Customer presentations, recommend and review new topics based on Customer needs, and review existing presentations based on industry changes to ensure presentations are up to date.
  • Develop and maintains relationships with healthcare professionals, industry leaders, professional organizations and business associates through active membership in organizations (i.e., AORN, SGNA, APIC, IAHCSMM etc.) and participation in national/local professional meetings, workshops, and seminars.
  • Maintain professional knowledge and expertise in sterile processing practices and regulations and their application to the sterile processing environment.  Provide input and expertise in developing educational tools and training material to improve clinical education efficiencies, increase value to Customer, and differentiating STERIS from the competition.  Participates in STERIS initiatives and works with all STERIS departments as a corporate representative furthering STERIS strategic objective.  Participates in industry trade show activities and professionally represents STERIS as needed.
  • Overnight travel estimated at 60%.

 

What You Need To Be Successful

  • Bachelor's Degree required. Graduate of an accredited Nursing Program, Licensed Registered Nurse or equivalent is strongly preferred.
  • Track record experience in clinical practice, which may include perioperative practice, infection/prevention control, reprocessed departments, pharmacy, medical or nursing.
  • At least 6 years of clinical experience required & preferred expertise in the Operating Room, Central Supply, Infection Prevention/Control or Endoscopy Department. Professional certifications (e.g. CNOR, CRCST, CIC, CGRN) are required
  • Demonstrated understanding of surgical instrumentation and principles of reprocessing (cleaning, disinfection, sterilization), strongly preferred.
  • Proven analytical, problem-solving and interpersonal skills
  • Excellent written and oral communications.
  • A record of previous publications/presentations preferred.
  • Excellent presentation skills before large and small groups.
  • Strong relationship building and Customer skills.
  • Excellent organizational skills and ability to work effectively with multiple priorities.

​​​​​​​#LI-KK1

 

STERIS is a $3B, publicly traded (NYSE: STE) organization with approximately 12,000 associates worldwide and operates in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.


Nearest Major Market: St Louis

Job Segment: Clinic, Gastroenterology, Medical, Pharmacy, Supply, Healthcare, Operations