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Job Title:  Service Technician

Req ID:  24918
Job Category:  Service/Technical Services

Shreveport, LA, US, 71101

Description: 

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary:

Candidates will also be considered who live within 50 miles of Shreveport. 

 
At STERIS, our Regional Equipment Cleaning Technicians travel to Customer sites to perform the cleaning process of  medical devices and sterilization equipment. Our Technicians play a crucial role in the proper upkeep, efficiency, and effectiveness of STERIS equipment. If you want to work for a great company where you will have the opportunity to advance your career, join our growing team as a Regional Equipment Cleaning Technician based in the Greater Shreveport area! Typical work is performed off hours and on weekends.

Please note:  This position requires overnight stays and extensive driving of 300+ miles, including out of state or overnight travel, up to 60% of the time.  Travel can vary on business need. 
 

Why is the Equipment Cleaning Technician role crucial to our business and our Customers?

•    Technician cleaning removes most substances built up on equipment chamber walls that can contaminate the tools/utensils/packs they are meant to be cleaning or lead to drain system blockage, among many other issues. 
•    Cleaning promotes efficient heating within the chamber walls which in turn allows for a more efficient and effective sterilization/cleaning process every time the equipment is used. 
•    Cleaning improves sterilizer chamber aesthetics and extends useful life. Our technicians work tirelessly to ensure Customer’s equipment looks as shiny and clean as it possibly can! 
•    The work of a Technician can eliminate unnecessary downtime and chargeable service calls.

 

Please take the time to explore and read through our equipment cleaning services page for additional information:
https://www.steris.com/healthcare/service/securecare-services/autoclave-chamber-cleaning
 

Duties:

Over time, substances accumulate and build up on our sterilizer's and washer's walls and inner workings which can eventually hinder performance of the equipment. STERIS Instrument Management Services' patented Chamber Cleaning System removes substances from chamber walls.
•    As a Regional Field Equipment Cleaning Technician, it will be your job to properly clean and perform the sterilizer cleaning functions which may include, but not limited to:
       1. Changing required chemical ingredients
       2. Making appropriate adjustments to necessary chemicals 
       3.  Monitoring the automated cleaning process
       4. Maintaining appropriate equipment pressures
       5. Maintaining and repairing the sterilizer cleaning equipment, handling, transporting, and disposing of chemicals used in sterilizer cleaning according to safety protocols.
•    You will coordinate all aspects of the Customers relationship with yourself and STERIS. This means we give you to autonomy to manage your own schedule!
•    Utilize technology (laptop computer and related software) to perform administrative duties as assigned to ensure effective planning, utilization, and required paperwork completion.  
•    This includes, but is not limited to: Plan daily and weekly schedule to achieve optimum utilization. Communicate schedule changes to the Customer Service department daily,  computer synchronization daily, complete service reports and activities on- site, and maintain tools and parts inventory to prescribed levels as required by the Sterilizer Repair Manager.
•    Increase company growth through identifying sales opportunities and recommending products/services to Customers. Communicate leads to management and sales staff.  
•    Establish and maintains rapport with the customer and other key decision makers to promote Sterilizer Cleaning services.  
•    Provide customers with applicable reports to manage repairs/services.
•    Maintain a positive working relationship with the Regional Manager to advise of activity/changes related to sales opportunities in assigned territory.
•    Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
•    Manage customer expectations by determining pricing and budgeting constraints.
•    Drive a company vehicle to/from customer premises, maintain appropriate vehicle checklist to ensure safety, cleanliness, and appropriate inventory. 

Duties (Cont'd):

•    Establish and maintains rapport with the Customer and other key decision makers to promote sterilizer cleaning services.  
•    Provide Customers with applicable reports to manage repairs/services.
•    Maintain a positive working relationship with the Regional Manager to advise of activity/changes related to sales opportunities in assigned territory.
•    Utilize Customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
•    Manage Customer expectations by determining pricing and budgeting constraints.
•    Drive a company vehicle to/from Customer premises, maintain appropriate vehicle checklist to ensure safety, cleanliness, and appropriate inventory. 

Education Degree

  • High School Diploma or GED

Required Experience

•    High School Diploma or GED required
•    Degree from a 2-year college or Technical School or 2 years related experience/training and or/combination of education and experience preferred.
•    Strong technical and mechanical ability/aptitude required.
•    Must be willing and able to work under high pressure situations and at an efficient, and effective fast pace.
•    Must be willing to travel as needed, which can include car travel 300+ miles, and occasional plane travel. 
•    Most technicians may travel overnight 60% of the time. Service Routes are commonly 5 days in length but can be extended based on business needs.  
•    Flexibility and ability to pivot at short notice is pivotal while accommodating Customers’ needs and scheduling availability. Technicians may be required to work Overtime and Weekends as needed.
•    You should possess extensive knowledge of preventive maintenance and the ability to communicate inspection, repair, and handling to a Customer.
•    Must be fluent in basic computer skills such as email, internet, Microsoft word etc. 
•    Must possess a valid driver's license with a clean driving record.
•    Must be able to communicate with customers, clients and co-workers at various levels.
•    Maintain required vaccinations
•    Must pay excellent attention to detail
•    Highly organized with the ability to monitor numerous projects and prioritize workloads

What can STERIS offer you?

We Offer a Comprehensive Benefits Package, including:
•    Competitive pay
•    Annual merit bonus and incentive plans
•    Extensive hands-on training and development
•    Company vehicle, uniforms and all necessary tools provided
•    Business travel and all related expenses paid
•    Service training and coaching program
•    Medical, vision, dental and life insurance
•    401(k) with a company match
•    Paid vacation time and paid holidays
•    Tuition assistance
•    Opportunities for advancement
 

 

IND123

 

STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID:  24918
Job Category:  Service/Technical Services

Shreveport, LA, US, 71101


Nearest Major Market: Shreveport

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