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Job Title:  Product Manager, IPT

Req ID:  25230
Job Category:  Marketing/Communications

Shanghai, SH, CN, 200021

Description: 

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

Work with IPT Capital sales team and dealers to facilitate achievement of company sales and profit objectives of IPT Capital Business. Manage IPT Capital product portfolio from analysis, strategic planning, product kit preparation, launch, training to support. Ensures high customer satisfaction and maintains sound relations with dealers through correspondence and/or personal contact.  Identifies and specifies opportunities for future STERIS products, markets, and new applications for current products and technology. Assist to organize clinical seminars & marketing activities to enhance and build STERIS’s reputation. Keep a sound relationship with VIP customers and Key Opinion Leaders.

Duties

  1. Implement IPT Capital product management, including:
    1. market & customer needs analysis,
    2. product differentiation & positioning strategy,
    3. branding & outbound messaging,
    4. identifying features, advantages & benefit of a product,
    5. new product launch, product kit preparation & maintenance,
    6. providing sales team necessary product tools timely such as brochures, posters, presentations, certificates, comparison analysis, bidding specifications, manuals, clinical reports, video & photos,
    7. monitoring competitions and market trends & changes,
    8. product trainings to sales team, dealers & customers,
    9. technical support to project, application & clinical education,
    10. academic activities.

Duties - cont'd

2. Provide site support to key projects, including customer visit, assisting reference visit, project information tracking & collection, tendering support, to maximum confidence level & team effectiveness on key projects.

3. Independently plan and organize seminars, workshop & other marketing activities to promote responsible product group & whole branding.

4. Maintain sound dealer relations through timely responses to dealer inquires via accurate and timely communication.

5. Evaluate non-routine complaints from customers and dealers, follow through to determine source of complaint, and take appropriate action to ensure that problems are corrected and do not recur.

6. Keep a regular contact to the key local market players and pursue potential partners in sales, marketing, and business development.

7. Build up key reference sites for responsible product groups and develop key opinion leaders to support clinical utilities promotion for responsible product groups.

8. Comply with the spirit and letter of laws, government regulations and company policies. His/her attitude and behavior reinforce company policies and programs by exhibiting and expecting the highest standards of performance and professional conduct. Undertakes and defines a program of self-development.

9. Handle other duties and responsibilities as are periodically assigned or requested

Education Degree

  • Bachelor's Degree in Biological Science or Healthcare

Required Experience

Minimum three years documented product management or marketing experience in the medical device / consumable industry; prior infection control products related product/marketing experience preferred. 

Skills

Proficient in both oral and written English and Mandarin. 

Experienced product management & technical support skills.

Good presentation and negotiation skills.

A good team-player.

Analytical and result oriented.

Good interpersonal and communication skills (verbal and written)

Ability to work independently with minimum supervision and manage own time effectively.

Good working attitude. Positive, proactive and have good customer service manner.

Skills in using AutoCAD for CSSD planning and workflow drawing preferred.

Working Conditions

Extensive use of telephone, computer, and other office equipment as required. Position also requires extensive travel throughout the Territories.  Position is based in Shanghai, China.

 

STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

STERIS strives to be an Equal Opportunity Employer.  

Req ID:  25230
Job Category:  Marketing/Communications

Shanghai, SH, CN, 200021


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