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Job Title:  Technician II - Daly City, CA

Req ID:  22770
Job Category:  Service/Technical Services
Country/Region:  US
State:  CA
City:  Daly City
Zip:  94014

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The primary role of the Repair Technician II is to perform repairs on medical instrumentation.  Technicians will be trained to become familiar with various types of surgical instruments and understand how to best maintain and repair them.  Repairs are completed on a repair truck onsite at a hospital or surgery center.  In addition to repair work, Technicians may work with a team including Sales Representatives and RCs (Repair Consultants/Managers) to identify and capitalize on revenue opportunities.   Travel requirements may vary by location. 


  • Identifies surgical instruments by various type, use and functionality. Inspect instruments to determine what type of repair and/or adjustment is required.
  • Disassembles malfunctioning medical instruments or equipment, troubleshoots and uses standardized testing procedures; examines and tests mechanisms for defects.
  • Replaces or repairs defective parts; may require modification or manufacturing replacement components. Reassembles medical instruments or equipment and tests assembly for conformance to specifications.
  • Ability to estimate repair costs.
  • Inspects instruments and tests equipment periodically and adjusts calibration to ensure functioning within specified standards.
  • Abides by all Company safety and health policies and procedures.  Must use personal protective equipment if required.
  • Determines correct spare parts required to complete a repair and if the parts required are controlled by inventory numbers, the technician is responsible for performing all necessary inventory transactions to ensure inventory accuracy.
  • Perform repairs on surgical instruments designated more complex instruments or repairs.  In certain situations, technicians may specialize in particular repair categories.   Repairs will be performed on mobile truck, in-house repair center, or in hospital lab.
  • If assigned to a truck, work with Repair Consultant to manage and balance workload to minimize customer disruption. Help Repair Consultant identify additional revenue opportunities.
  • Exercise mechanical skills for precision, alignment, sharpening and repair of surgical instruments.
  • Complete all necessary paperwork (i.e., logging instruments and completed repairs).
  • Improve results for assigned area to increase revenue, profit, personnel development, and asset readiness

Education Degree

High School Diploma or GED

Required Experience

  • Demonstrated ability to troubleshoot most issues and identify needed repairs for most instruments classified in Tier 1 and Tier 2
  • May be able to problem solve, do independent research to understand functions of more complex and sophisticated instruments in order to complete repairs on instruments in these tiers
  • Demonstrated knowledge of types of surgeries and the purpose of the surgical instruments used in them.
  • Willingness to listen and learn, may occasionally share knowledge with less experienced colleague.
  • Display basic customer interaction skills.  Able to present themselves professionally, respectfully and communicate clearly.  Works to understand customer issues and how to resolve them.
  • Demonstrates behaviors associated with company competencies including Customer focus, teamwork, integrity, accountability and professionalism
  • 1-3 years as a Surgical Instrument Repair Technician
  • Good hand/eye coordination (manual dexterity), basic organizational and troubleshooting/problem solving skills and attention to detail.
  • Willingness to listen and learn, as well as the ability to work in a fast-paced environment.


STERIS is a $3B, publicly traded (NYSE: STE) organization with approximately 12,000 associates worldwide and operates in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

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