Job Title:  Manager, Quality Systems

Req ID:  42422
Job Category:  Quality

San Diego, CA, US, 92154


At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary


The Quality Manager is responsible for leading quality improvement for an AST processing or lab facility. This position leads implementing and maintaining state-of-the-art quality practices and assumes overall responsibility in ensuring that the site maintains operational and quality systems in a state of compliance to domestic and international standards.

The role is responsible for the organization, documentation, and maintenance of the quality system to be compliant with, as appropriate, the following standards: ISO 9001, ISO 13485, FDA 21 CFR Part 820/211, EU GMPs, ISO 17025, ISO 11137 and/or ISO 11135 and other applicable regulatory standards. This role leads the local site efforts focused on quality system improvement, supplier quality, process quality, new service/modality/technology development quality and quality system compliance. The Quality Manager serves as the Management Representative for the site(s) and is responsible for ensuring the quality system meets all applicable regulatory standards.

The Quality Manager has the responsibility, duty, and decision-making authority to put any product on hold that is identified as potentially non-conforming and escalating as needed for additional reviews by Technical teams.

What you will do


  • Lead the organization’s Quality staff to ensure compliance to the overall Quality Management System and drive continuous improvement.
  • Lead the organization’s Quality staff to ensure alignment to operations, support Lean efforts and drive quality improvement for services/processes.
  • Work closely with site senior management to provide strategic direction and development of the organization’s quality strategies and tactics.
  • Provide quality viewpoints and opinions on future service/technology offerings. Provide coaching, mentoring and leadership to the Quality staff.
  • Serve as the site’s Management Representative and lead the organization’s Management Review process. Ensure compliance with appropriate domestic regulatory and international standards and requirements. 
  • Lead the organization's continuous improvement process; including data analysis, improvement projects and process capability to improve key metrics as measured by the product/service quality dashboard. 
  • Lead and implement effective production and process controls.
  • Manage the CAPA, complaint and non-conformance handling processes to insure customer responsiveness and process improvements.
  • Responsible for successfully leading and managing Regulatory Agency and Notified Body inspections and driving the creation and implementation of sustainable and effective remediation plans. Responsible for overseeing completion of Customer audits.
  • Apply regulatory knowledge and judgment to the evaluation of quality concerns and regulatory compliance issues.
  • Travel to other AST facilities, domestically and/or globally, to support remediation activities, audits/inspections and/or continuous improvement initiatives.
  • Overall responsibilities include commitment to ensure external and internal requirements are met according to documented policies, procedures, standards, and regulations.
  • The position requires a level of authority to conduct and direct required activities such as quality planning, personnel management, and regulatory compliance.
  • Perform other duties as assigned.

What you will need to be successful


  • Bachelor’s Degree (Science preferred)
  • 10+ years of combined Manufacturing/Quality Engineering and/or Quality Systems experience.
  • 10+ years of experience with medical device or other regulated industries preferred.
  • 10+ years of experience working in an ISO certified environment required.
  • 2+ years in a Quality leadership role with proven people management and leadership
  • Sterilization experience preferred.
  • Working knowledge of FDA QSR/ EUGMP regulations strongly preferred.
  • Excellent problem-solving skills
  • Focus on identification of potential issues and continuous improvement.
  • Experience working on cross-functional teams and on own initiative.
  • Effective interpersonal skills, ability to work independently under minimal guidelines and supervision. 
  • Demonstrated excellent organizational, oral and written communications skills.
  • Must have PC experience, as well as working familiarity of desktop applications including Excel, Word, and PowerPoint.
  • Ability to work in a fast-paced, regulated environment with strict deadlines and ever-changing responsibilities.
  • Mathematical skills including practical application of fractions, percentages, ratios, proportions and algebra.

What we offer you


The opportunity to join a company that will invest in you for the long-term. STERIS couldn’t be where it is today without our incredible people. That’s why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We do this by providing: 


  • Competitive pay
  • Annual merit bonus and incentive plans
  • Medical, vision, prescription, dental and life insurance
  • 401(k) with a company match
  • Paid vacation time and paid holidays
  • Tuition assistance
  • Opportunities for advancement


Join us and help write our next chapter.




 Pay range for this opportunity is [[$104,680]] - [[$120,000]]. This position is eligible for bonus participation. 


Minimum pay rates offered will comply with county/city minimums, if higher than range listed.  Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.


Employees (and their families) may enroll in our company-sponsored medical, dental, vision, flexible spending, health savings account, voluntary benefits, supplemental life/AD&D plans and the company’s 401k plan. Employees are covered by an employee assistance program (also available to household members) and long-term disability. Full-Time Employees are also eligible for short-term disability.  Full-time Employees will also receive Paid Time Off (PTO) based on years of service and paid Holidays. Part-time employees working 20 or more hours receive a pro-ration of the full-time PTO allocation and paid Holidays based on their standard hourly work week. Full-Time employees are eligible for four weeks of paid parental leave. Part-time employees also receive paid parental leave, pro-rated based on their standard hourly work week.


STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

Req ID:  42422
Job Category:  Quality

San Diego, CA, US, 92154

Nearest Major Market: San Diego

Job Segment: Quality Manager, Facilities, CAPA, Medical Device, Quality, Operations, Management, Healthcare