Job Title:  Installer

Position Summary

Are you an independent go-getter that is mechanically inclined and that makes Customer satisfaction and safety their top priorities? Come join our team, as a medical equipment Installer! Under the general direction of the Installation Project Manager, you will provide complete equipment installation, in accordance with plans and specifications, including scheduling, delivery, installation, check-out, and final inspection of equipment. 

**80-90% Overnight Travel**

This is a remote based customer facing position.  To support and service our customers in this assigned territory candidates must be based out of one of the following states: Utah.

What we offer

• Competitive pay
• Overtime opportunity
• Annual merit review and incentive plans
• Company vehicle, fuel, vehicle maintenance, uniforms and all necessary tools provided
• Company provided credit card, iPhone & laptop
• Business travel and all related expenses paid
• Medical, vision, prescription, dental and life insurance
• 401(k) with a company match
• Paid time off and paid holidays
• Extensive hands-on training and development
• Paid time off that accrues from day one and paid holidays
• Tuition assistance
• Opportunities for advancement

What you will do

• Collaborate with Installation Project Manager to schedule product installation in coordination with equipment delivery, customer availability, and construction schedules.
• Prior to installation, verify rough-in dimensions and utilities are adequate to meet equipment specifications. Ensure doorways, elevators, and hallways are sufficient to allow equipment transport to installation site.
• Verify that equipment delivered to the customer matches the order. If the order does not match, contact Installation Project Manager for direction.
• Perform installation of STERIS products, including, but not limited to: uncrating; assembling; setting or lifting product into place; leveling; connecting utilities; and testing unit.
• Must be capable of independent work. Complete service documentation electronically.
• Test unit with live utilities and initiate a basic cycle to verify the integrity of the installation work performed.
• Provide daily email updates to keep all parties informed and ensure timely in-service, hand off to local technicians, and customer satisfaction.
• Ensure Customer satisfaction through post-installation activities to include disposal of all associated packing and shipping crate material, ensuring equipment is wiped down and fingerprints are removed, and addressing any questions/issues before leaving the site.
• Maintains courteous and professional demeanor when working with customers, contractors, management, and fellow employees. Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
• Maintain tools. Submit an annual inventory to assigned manager.
• Maintain an installation materials inventory (consumable products) in line with scheduled installation activity.
• Other duties as assigned.

Required Experience

• Associates degree in mechanical, construction or related installation content, plus one year of related experience.  In lieu of degree, High School Diploma/GED with a minimum of five years of related work experience, which may include vocational/apprenticeship/company training program.
• Excellent interpersonal and Customer communication skills (verbal and written). 
• Strong technical and troubleshooting skills. 
• Proficiency in computers and Windows software. 
• Plumbing, electrical, and mechanical. knowledge. 
• Flexibility to handle multiple and changing priorities. 
• Ability to work flexible hours, sometimes outside “normal business hours” and travel to support business needs.
• Valid Driver’s license required.
• Basic knowledge of personal computers required.
• Must be able to be compliant with hospital/customer credentialing requirements.

#LI-GH1