Job Title:  Data Coordinator

Req ID:  45542
Job Category:  Customer Operations/Customer Support

Salt Lake City, UT, US, 84130

Description: 

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

This role is open to remote work location.

Are you interested in making a difference in the world? With a unique combination of infection protection and contamination control products and
services, STERIS Corporation offers customized solutions for a variety of environments. STERIS’s SPM (Sterile Processing Microsystem) Software is a
surgical instrument tracking system that helps ensure the right instruments are delivered on time for their next procedure and in a fit condition for use, in
addition to many other features.
The Data Coordinator manages assigned data projects, performs data entry, and contributes to team and company enrichment/development.

 

Duties

  • Participate in Sales to Implementation calls for assigned projects; ensure that all data-related questions are addressed.
  • Contribute in the Initial Implementation Planning Call for assigned projects. Participate in future planning calls as appropriate.
  • Conduct the Data Planning Call(s) for assigned projects; ensure that detailed, clear notes are taken and loaded into Salesforce.
  • Coordinate each assigned data entry project, ensuring frequent periodic communications with the customer and the SPM Project Manager, timely
  • entry of data, complete and accurate documentation of summary statistics concerning the data entry for each project.
  • Complete monthly follow-up calls with customers for duration of six months after the client begins maintaining their own count sheets.
  • Discuss each project with the SPM Project Manager, the Director of Implementation Services, and/or the Sales Rep as appropriate to obtain a
  • thorough understanding of the project.
  • Prepare set details, loaners, and singles data for upload.
  • Enter product and instrument information.
  • Ensure all data entry adheres to SPM standards.
  • Generate data upload scripts for remote projects.
  • Consult with others as needed to ensure the most efficient, accurate process for data cleanups.
  • Create the upload script when a database cleanup is complete.
  • Perform data maintenance work in a timely fashion and according to contract terms.
  • Submit suggestions for new development that would benefit SPM or SPM’s customers.
  • Participate in programs such as the Customer Education Program.
  • Train other teammates as appropriate to help keep everyone up to date with Data Specialist skills.

Required Experience

  • High School Diploma or GED
  • Minimum one year data entry experience.
  • Minimum one year customer service experience.
  • Physical location that can access high-speed internet (preferably cable modem).
  • Ability to type at least 50 wpm.

Preferred Experience

  • Bachelor's Degree in information systems or related field.
  • Demonstrated analytical, problem-solving and interpersonal skills.
  • Excellent written and oral communications.
  • Excellent presentation skills before large and small groups.
  • Excellent organizational skills and ability to work effectively with multiple priorities.
  • Strong computer skills with knowledge of Microsoft Office software products.
  • Proficient in Microsoft Excel.
  • Knowledge in medical terminology preferred.

What STERIS Offers:

The opportunity to join a company that will invest in you for the long-term. STERIS couldn’t be where it is today without our incredible people. That’s why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We do this by providing competitive salaries, healthcare benefits, tuition assistance, paid-time off, holidays, matching 401(k), annual merit, and incentive plans.  Join us and help write our next chapter.

 

#LI-MM1

#LI-Remote

 Pay range for this opportunity is $38,500.00 - $53,812.50. This position is eligible for [BONUS PARTICIPATION] OR a [INSERT COMMISSION RATE RANGE, IF APPLICABLE] commission.

 

Minimum pay rates offered will comply with county/city minimums, if higher than range listed.  Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

 

Employees (and their families) may enroll in our company-sponsored medical, dental, vision, flexible spending, health savings account, voluntary benefits, supplemental life/AD&D plans and the company’s 401k plan. Employees are covered by an employee assistance program (also available to household members) and long-term disability. Full-Time Employees are also eligible for short-term disability.  Full-time Employees will also receive Paid Time Off (PTO) based on years of service and paid Holidays. Part-time employees working 20 or more hours receive a pro-ration of the full-time PTO allocation and paid Holidays based on their standard hourly work week. Full-Time employees are eligible for four weeks of paid parental leave. Part-time employees also receive paid parental leave, pro-rated based on their standard hourly work week.

 

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.  WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

 

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

 

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

 

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID:  45542
Job Category:  Customer Operations/Customer Support

Salt Lake City, UT, US, 84130


Nearest Major Market: Salt Lake City

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