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Job Title:  Technical Service Lab Associate

Req ID:  31806
Job Category:  Service/Technical Services

Saint Louis, MO, US, 63133

Description: 

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Our Healthcare Customers are federally mandated (by Center for Medicare & Medicaid Services or CMS) requiring vendors to have the COVID-19 vaccination or an approved exemption.  There are select Customers who do not accept any exceptions. Unvaccinated Associates may be excluded from working at a Customer site, require routine testing with an approved exemption (if accepted by the Customer) or have limited Customer access impacting their ability to remain employed. Additionally, we may be required to meet state mandates on COVID-19 vaccination, exemptions and/or booster requirements. This position is a Customer-facing role that falls under a state or CMS mandate.

The Role

Do you want to join a team providing technical consultation and education for pharmaceutical and biopharmaceutical industry manufacturers? Bring your knowledge to STERIS as a Technical Services Associate. This position provides support to Customers and the sales organization on product technology and application by assisting in data collection, lab testing, records maintenance, report preparation, and daily lab operations.  

What You Will Do

  • Using standard procedures and techniques, participates in the design of experiments and conducts tests to collect data to support lab evaluations.  In conjunction with a Senior Associate or Specialist, interprets data and determines further experiments.  Maintains records, prepares reports, and makes recommendations. 
  • Under direction of a Specialist or Manager, provides telephone support, written correspondence, literature, lab analysis, and assistance with field trials and direct field support to pharmaceutical and biopharmaceutical industry Customers and the sales organization.  Performs assigned tasks related to product applications, correct use of product or providing background information or analytical support.
  • Assists in daily lab operations duties including maintenance of quality control records, documenting standard operating procedures for lab maintenance, equipment operations, and maintenance of systems.  Coordinates receipt, distribution, and storage of lab supplies
  • Assists in generating, updating, and coordinating technical support data for the product line.
  • Supports compliance with government regulations by applying safety policies and procedures.

Education Degree

Bachelor's Degree in Science

What You Need To Be Successful

  • Bachelor’s Degree in a scientific discipline
  • 1 to 2 years of laboratory experience is desirable
  • Excellent computer skills, including experience with Excel, Microsoft Office Suite. 
  • Excellent verbal and written communications skills. 
  • Strong Customer and service orientation with ability to effectively utilize resources for technical information as needed. 
  • Demonstrates solid organizational skills, good judgment, and ability to think analytically. 
  • Contributes in a team effort by performing according to the STERIS Code of Business Conduct, and other directives; supporting the directives and decisions of higher-level management; accomplishing other duties as assigned. 
  • Protects company confidential information by properly storing, retrieving, and disseminating such information only to those authorized. 
  • Supports the business imperatives of Growth, Operational Excellence, Leadership Excellence and Customer Focus, by acting with integrity, treating everyone with mutual respect, exhibiting a genuine commitment to the success of all employees, and delivering satisfaction to our Customers through teamwork, innovation and continuous improvement; this will be accomplished while acting safely and is defined as "The STERIS Way." 
  • Exhibits a commitment to the shared values of Customer Satisfaction and Continuous Improvement through ensuring defect-free workmanship, assisting others to meet the Customer’s needs, searching for efficient and effective ways to reduce waste, being active and accountable for Customer satisfaction, and satisfying the Customer’s needs with a sense of urgency. 

What We Offer

The opportunity to join a company that will invest in you for the long-term. STERIS couldn’t be where it is today without our incredible people. That’s why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We do this by providing competitive salaries, healthcare benefits, tuition assistance, paid-time off, holidays, matching 401(k), annual merit, and incentive plans.  Join us and help write our next chapter.

 

#LI-GH1

 

STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID:  31806
Job Category:  Service/Technical Services

Saint Louis, MO, US, 63133


Nearest Major Market: St Louis

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