Senior Manager, Installation & Renovation Services
Sacramento, CA, US, 94203
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Summary
This position leads the Installation and Renovation Service group, overseeing project management and installation services. It is directly responsible for a team of 20-30 employees, including 5-8 direct reports, and for driving growth and profitability in the Installation & Renovation business.
Key responsibilities include ensuring seamless installations and maintaining high customer satisfaction from pre-installation through startup. This role also leads ongoing assessments of installation effectiveness, process improvements, and LEAN management initiatives to enhance service quality and drive continuous improvement.
The Experience, Skills, and Abilities Needed
- Bachelor’s degree in Engineering and/or equivalent field experience preferred.
- Minimum of 8 years’ experience in construction project management. General Contractor or related license preferred.
- Minimum of 3 years of direct people management experience in a virtual setting.
- Minimum 3 years’ sales or project design experience in a Surgical setting
- Experience driving process improvements, familiar with Six Sigma or Lean principles.
What you’ll do as an Senior Manager, Installation & Renovation Services
- Develop and execute a strategic plan for Installation & Renovation Services that aligns with Sales and Service goals.
- Collaborate with Service Management and Sales to optimize operations, ensure profitability, and support installation costing for large projects.
- Oversee and manage subcontractor programs, ensuring compliance with STERIS standards and qualifications.
- Direct installation managers to oversee projects from planning to customer acceptance, maintaining cost control and smooth handoffs.
- Standardize and implement installation processes, policies, and pricing while qualifying and managing subcontractors.
- Communicate with architects, planners, consultants, and code enforcement officials to ensure compliance and influence equipment recommendations.
- Provide input on new product development (NPD) to enhance installation efficiency and product launch readiness.
- Develop training programs for Installation Managers, Specialists, and Subcontractors, including STERIS team certification.
- Lead process improvements, LEAN initiatives, and service-level enhancements to drive continuous improvement.
- Track, analyze, and report installation performance, conducting post-project reviews to improve quality and efficiency.
- Establish and manage reporting, change order tracking, and installation team policies.
- Provide feedback for Sales, Service, Marketing, and Manufacturing to improve product quality and order processes.
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
- Market Competitive Pay
- Extensive Paid Time Off and (9) added holidays
- Excellent Healthcare, Dental and Vision Benefits
- Company Vehicle
- Company Cell Phone/Laptop
- Tools, Equipment, Uniforms provided
- Long/Short Term disability coverage
- 401(k) with company match
- Maternity & Paternal Leave
- Additional add-on benefits/discounts for programs such as Pet Insurance
- Tuition reimbursement and continued education programs
- Excellent opportunities for advancement and stable long-term career
Pay range for this opportunity is $98,750.00 - $148,050.00.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.
Sacramento, CA, US, 94203
Nearest Major Market: Sacramento
Job Segment:
Lean Six Sigma, Infection Control, Six Sigma, Marketing Manager, Construction, Management, Healthcare, Marketing, Engineering