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Job Title:  Repair Coordinator

Req ID:  30180
Job Category:  Service/Technical Services

Rockville, MD, US, 20850


At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

Provides various support to the Lab Management team and to Sales and Account Managers. 


  1. Enters and corrects repair data in Oracle System; utilizes other software as necessary. 
  2. Maintains data base of knowledge of where to route specific types of repairs.
  3. Notifies Lab Managers of issues during daily review of repairs.
  4. Responds to billing and invoice inquiries.
  5. Provides administrative assistance as needed.
  6. Completes assigned paperwork.
  7. Maintains documents of the status of repairs.
  8. Aware of and conforms to Company ISO goals and objectives and supports ISO requirements.

Education Degree

  • High School Diploma or GED

Required Experience

  1. 1-2 years work experience preferred
  2. Experience with CRM software, Oracle preferred
  3. Proficient in MS Outlook, Word, Excel, and Powerpoint
  4. Able to learn basic understanding of medical instrumentation
  5. Team player
  6. Dependable and flexible
  7. Ability to be flexible with changing priorities and have a sense of urgency
  8. Ability to multi-task
  9. Good communication skills in both written and verbal communications
  10. Detail-oriented




STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID:  30180
Job Category:  Service/Technical Services

Rockville, MD, US, 20850

Nearest Major Market: Washington DC

Job Segment: Database, Oracle, Instrumentation, Repair, CRM, Technology, Engineering, Manufacturing