Job Title:  REMOTE - Contracts Specialist - Bilingual, French & English

Req ID:  32301
Job Category:  Customer Operations/Customer Support

Richmond Hill, ON, CA, L4B 4W2


At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

The Role

The Contracts Specialist -  Bilingual, French & English is responsible for the coordination of Canadian contracts and Requests For Proposal management.  The specialist will work with key business partners such as Sales, Marketing and legal to ensure successful end-to-end management of RFPs and Contracts with application of project management skills as well as supporting all levels of stakeholders until the completion of submission.

There will be flexibility on the number of days that would ideally be needed at the office in Richmond Hill. 

What You'll Do

  • Use sound business judgement to ensure consistency amongst contracts/RFPs within Canada
  • Determine when there is a need to escalate issues to appropriate teams (Sales, Marketing, Legal, Business leaders, etc.)
  • Be a legal liaison for the Canadian organization, assisting with the prioritization and funneling of the opportunities.
  • Provide in-depth review of terms and conditions for both pre/post bid tenders.  Applies to offerings from STERIS Capital, Consumable & Service RFPs, Bid, Tenders & customer sales contracts.  Opportunities may be in French or English.
  • Identify risks found within terms & conditions. Liaise with Canadian legal representation for clarification and develop risk mitigation recommendations.
  • Ensure compliance with STERIS SOPs, applicable laws, regulations and standards
  • Review RFP requirements and assign specific sections/questions to appropriate teams
  • Support the RFP and Contracts team in the process whenever necessary
  • Assist stakeholders with the strategic management of the contracts calendar taking into account the entire Canadian perspective
  • Act as project manager in all Canadian contracts and RFPs
  • Update and maintain database of executed contracts and maintaining contract calendar
  • Analyze trends and prepare monthly reports on bid tenders submitted vs. bid tenders awarded and why business was lost.  
  • Work in concert with Strategic Pricing, Marketing, and Sales Leadership team to diagnose results and provide guidance for future opportunities
  • Maintain & enhance SharePoint RFP, Bid and Tender database.
  • Participate in process improvement projects as assigned by Manager

What You Need To Be Successful

  • Bilingual - Excellent written and verbal communication skills in both English and French
  • 2+ years experience in contracts and RFPs
  • Associate's Degree Required

What Will Help You

  • Bachelor's degree, preferred

What STERIS Offers

The opportunity to join a company that will invest in you for the long-term. STERIS couldn’t be where it is today without our incredible people. That’s why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We do this by providing competitive salaries, healthcare benefits, tuition assistance, paid-time off, holidays, matching 401(k), annual merit, and incentive plans.  Join us and help write our next chapter. #LI-EK1 #LI-REMOTE


STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

STERIS strives to be an Equal Opportunity Employer.  

Req ID:  32301
Job Category:  Customer Operations/Customer Support

Richmond Hill, ON, CA, L4B 4W2

Job Segment: Pre-Sales, RFP, Database, Developer, Sales, Bilingual, Technology