Account Manager, IMS

Position Summary

As an IMS Account Manager at STERIS, you are responsible for managing sales and building relationships with our Customers by prospecting new revenue opportunities within their territory and managing their existing accounts for maximum profitability. You are tasked to achieve a maximum sales profitability, growth and account penetration within assigned territory by managing existing accounts and prospecting revenue opportunities for the Instrument Management Services (IMS) portfolio. 

This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following state: Virginia.  This territory covers Richmond territory.  
 

What will you do as an Account Manager:

• Utilize effective discovery questions to better understand our Customer’s needs, Value Drivers, and challenges in obtaining business results.
• Define STERIS IMS solutions in a way that differentiates our services from our competitors.
• Develop and implement annual territory plan to drive pipeline and revenue targets.
• Manage a territory and plan sales activities using good time management and prioritization skills.
• Identify and pursue opportunities for new business. Close deals independently or bring in the appropriate resources to maximize chances of gaining the business.
• Present quarterly/annual account reviews with each Customer. 
• Update the STERIS IMS CRM (Customer Relationship Management) system as required to document Customer information, sales activities, purchase orders, etc. 
• Plan and conduct regular educational sessions for Customers including in-service educational sessions, preventative maintenance inspections, inventories, and similar activities.
• Resolve all Customer service issues by partnering with the appropriate business representative.
   

The Experience, Skills, and Abilities Needed:

•    Required

• Bachelor’s degree
• 3 years of successful sales experience including a proven track record of achieving sales goals
• Must be able to be compliant with hospital/customer credentialing requirements

•    Preferred

• Experience selling medical devices, services, or B2B products
• Track record of Account Management and Customer Support 
• Industry certifications such as IAHCSMM, AORN, CCSVP, and/or SGNA

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What STERIS Offers:

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is just a brief overview of what we offer:

•    Base Salary + Incentive Compensation Program
•    Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement)
•    Cell Phone + Technology Stipend
•    Robust Sales Training Program
•    Flexible Time Off + 9 Corporate Holidays Per Year
•    Excellent Healthcare, Dental, and Vision Benefits
•    Healthcare and Dependent Flexible Spending Accounts
•    Long/Short Term Disability Coverage
•    401(k) with a Company Match
•    Parental Leave
•    Tuition Reimbursement Program
•    Additional Add-On Benefits/Discounts