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Title:  Account Manager II

Req ID:  15354
Category:  Sales
City:  Raleigh / Durham
State:  NC
Postal Code:  27513
Description: 

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

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Account Manager II

Position Summary

The Account Manager II (AM II) has responsibilities to manage sales and Customer activities in an assigned territory.  Expected to achieve a maximum sales profitability, growth and account penetration within assigned territory by managing existing accounts and prospecting new revenue opportunities.

Duties

  • The Account Manager II (AM II) has responsibilities to manage sales and Customer activities, in an assigned territory, by contacting them via the telephone, emailing campaigns and Webinar presentations The Account Manger II will be expected to deliver dollar sales quota on a monthly, quarterly, and annual basis.
  • Achieve new product distribution goals in assigned territory.
  • The Account Manager II will be expected to display product knowledge in each of our product groups including Orthopedics, Endoscopy, GEPCO, Instruments, and Repairs, Certified Pre-owned, and conduct a mimium of 12 Educational events in their territory on a quarterly basis.
  • Oversees Demo Units and loaner inventory in their territory.
  • Facilitates sales and customer activities, in assigned territory, with live meetings, telephone, email campaigns and Webinar presentations.  (mimium 60% of time making live customer calls)
  • The Account Manager II will perform live sales calls in all referral centers in their territory.
  • Be able to travel up to 60% of the time.
  • Achieve sales goals within an assigned territory  by not only managing existing accounts, but also by strategically prospecting new revenue opportunities. Quote and close new business.
  • Manage assigned Corporate accounts or Group Purchasing Organizations.
  • Attend National and Regional Trade shows as required.
  • Work seamlessly with other departments in STERIS by providing feedback to marketing and interacing with inside sales in a collaborative fashion.
  • Updates the CRM system as required to document Customer information, sales activities, purchase orders, and other information required by the Company.
  • Resolves Customer service issues such as tracking down delayed repairs, billing issues, etc.

Education Degree

  • High School Diploma or GED

Required Experience

  • Bachelor degree stongly preferred with 3 years professional work experience; preferably in Customer Service or Sales.
  • Able to travel as needed – up to 60% overnight travel.
  • Demonstrated knowledge of software (Word, Excel, PowerPoint, CRM)
  • Incumbent must live within his/her territory.  Geographic mobility preferred.
  • Position requires working vehicle compliant with Company requirements which includes certain levels of insurance and a valid driver’s license with acceptable driving record
  • Must possess working Smart phone (allowance will be provided)
  • No objection to GPS tracking (will be on phone or vehicle)
  • Required to work non standard hours that can vary to meet Customer needs (weekends, evening)
  • Required to travel up to 60% of time (including overnight travel).
  • Skills:
  • Customer focused – ability to communicate with customers, understand their needs, meet their objectives and resolve any issues or problems (conflict mgmt. skills)
  • Ability to collaborate with colleagues to identify customer needs 
  • Excellent attention to detail
  • Self-motivated; ability to work with little to no supervision
  • Adaptable – ability to be flexible in schedule and meet customer demands
  • Able to work for long periods and in fast-paced environment
  • Highly organized with the ability to prioritize workloads
  • Able to make decisions with little to no supervision
  • Able to comply with company values demonstrating Customer focus, integrity, teamwork, professionalism and accountability   

 

STERIS is a $2B+, publicly traded (NYSE: STE) organization with approximately 12,000 associates worldwide and operates in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID:  15354
Category:  Sales
City:  Raleigh / Durham
State:  NC
Postal Code:  27513


Nearest Major Market: Raleigh

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