Job Title:  Sales Coordinator

Req ID:  36868
Job Category:  Customer Operations/Customer Support

Plymouth, MN, US, 55442


At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

The Role

The Sales Coordinator’s primary role is to provide order management, backlog management, logistics and/or returns support for Customers and Sales associates in assigned capital equipment value stream in support of the Healthcare business.  The individual is responsible for managing orders from quote to delivery through install with direct interaction with Planning, Sales, Manufacturing, Traffic and Service to ensure fulfillment of Customer requirements.  The Sales Coordinator will support on-going business operation of Sales associates, ensure requests are met and quality targets are reached and sustained.

This position is a hybrid schedule after training! Tuesdays and Wednesdays in the office, and Monday, Thursday, and Friday working remotely. 

What You Will Do

  • STERIS liaison for capital equipment business requiring a high level of attention, initiative and follow up
  • Responsible for order and backlog management, including resolving hold issues, and/or logistics coordination through install
  • Ensure all actions are completed in accordance with department policies and procedures
  • Facilitate the order process for new Customers by completing and submitting credit applications and requests for account setup
  • Review and validate information on purchase orders utilizing the contract review process
  • Accurately and efficiently record pertinent information into Oracle order management system
  • Review and prepare special billing documentation
  • Manage Customer capital and consumables order backlog with daily review and management of scheduled ship dates, investigation and resolution of credit process holds as well as order changes to ensure Customer expectations are met; required to run reports related to the overall management of orders
  • Manage scheduled holds report to the 14-day validation process

What You Will Do - cont'd

  • Coordinate product shipment from various plant and vendor locations to designated delivery point
  • Perform Shipment Validation Call to ensure Customer is ready to accept equipment and Customer requirements and expectations are met
  • Complete the Delivery Validation Call to ensure the details listed on the delivery form are accurate
  • Collaborate with Sales, Planning, Credit, Customer Service Management, Logistics and the Customer to resolve outstanding order management issues
  • Process and/or revise quotations to ensure GPO contract requirements are met

What You Need To Be Successful

  • 1 to 2 years business experience with direct contact with Customers, Vendors and Sales
  • High School Diploma or GED

What Will Help You

  • Bachelor’s degree in business or business discipline preferred
  • 1 to 2 years project management experience preferred

Skills Required for Success

  • Strong decision-making skills; understands how decisions impact the Customer and the Company
  • Ability to lead and influence a cross-functional team and operate in a highly complex environment
  • Strong analytical and problem-solving capabilities
  • Must demonstrate a high level of professionalism and integrity
  • Excellent communication skills – written, verbal and presentation
  • Ability to handle multiple demands from many people and prioritize effectively
  • Ability to maintain composure under pressure and demonstrate a “can do” attitude
  • Teamwork
  • Self-starter

What STERIS Offers

The opportunity to join a company that will invest in you for the long-term. STERIS couldn’t be where it is today without our incredible people. That’s why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We do this by providing competitive salaries, healthcare benefits, tuition assistance, paid-time off, holidays, matching 401(k), annual merit, and incentive plans.  Join us and help write our next chapter. #LI-EK1


STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID:  36868
Job Category:  Customer Operations/Customer Support

Plymouth, MN, US, 55442

Nearest Major Market: Minneapolis

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