Share this Job

Job Title:  Account Manager

Req ID:  32886
Job Category:  Sales

Paris / Lyon / Bordeaux / Nant, 75, FR, 75000

Description: 

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The Account Manager is responsible for the sale, application, support and territory management of STERIS Barrier Product Solutions (BPS), which includes sterilization wrapping, cleanroom tools & supplies, GMP covers, and sterile apparel. Identifies key potential Customers in the Pharmaceutical and Biotech industries within the identified region, manages dealer networks, and develops and maintains Customer accounts in order to meet sales targets and increase sales and profits within the territory covering all of France. Participates in the design and implementation of sales strategies, identifies prospects, calls on Customers, presents new concepts and products and ensures optimal service. This position will be home based, preferably a central location such as Paris or Lyon.

Duties

Sells STERIS in-process steam sterilization packaging to the pharmaceutical and biotech manufacturing sectors. Consults with Customers and evaluates needs in order to recommend, sell and support innovative solutions and ensure Customer satisfaction. Responds to Customer inquiries, troubleshoots issues post-sale and manages and supports the dealer network as STERIS field technical resource.

Identifies and proactively seeks out valid sales opportunities and methods to develop new Customers and to build sales with existing Customers. Develops strong long-term business relationships with Customer base.

Communicates Customer requirements and assists in transitioning the sale of services to the appropriate internal cross-functional teams (Customer Service, Marketing and Technical Service).

Evaluates non-routine complaints from Customers and takes appropriate action to bring to resolution.

Identifies opportunities to grow sales by researching potential product/service areas that may benefit Customers.  Educates Customers on product line and services.

Provides competitor “intelligence” to marketing and operations functions.

Provides timely reporting of activities in order to measure and progress against goals.

Maintains current knowledge of industry and market trends as well as technical knowledge and understanding of products and services.  Attends educational workshops, reviewing professional publications and participating in professional societies.   

Education Degree

  • Bachelor's Degree

Required Experience

 1.           Minimum 3 years documented pharmaceutical manufacturing experience.

2.            Validation, quality, technical services or manufacturing experience preferred.

3.            Experience working in or selling technical products/services.

Preferred Experience

Skills

1.            Languages –French and English spoken and written fluency required

2.            Strong understanding of Customer and market dynamics and requirements, with demonstrated ability to expand existing Customer relationships as well as develop new ones 

3.            Demonstrated track record of achieving or exceeding sales goals

4.            Knowledge of product and Customer needs

5.            Works in a self-directed capacity, adapt to change, and set priorities and balance sales and administrative duties

6.            Manage territory as a “franchise”

7.            Strong business acumen, with ability to understand and monitor trends, maintain and develop Customer, product and market knowledge and apply that knowledge to effectively influence sales.

8.            Excellent interpersonal, written, verbal, analytical and formal presentation skills, with ability to interact effectively across all levels of the organization, as well as with Customers

9.            Strong skills in persuasion and influence, with ability to negotiate skillfully with both internal and external groups

10.          Excellent computer skills, including strong experience with Microsoft Office Suite

11.          Works a flexible schedule and travel as required minimum 50% of the time. Ability to obtain or have valid passport and driver’s license are required.

Working Conditions

Domestic travel: 40-50%

 

STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

STERIS strives to be an Equal Opportunity Employer.  

Req ID:  32886
Job Category:  Sales

Paris / Lyon / Bordeaux / Nant, 75, FR, 75000


Job Segment: Pharmaceutical, Pharmaceutical Sales, Marketing Manager, Account Manager, Science, Sales, Marketing