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Job Title:  Software Developer (TRACKWISE)

Req ID:  23102
Job Category:  Information Technology
Country/Region:  IN
State:  MH
City:  PUNE
Zip:  411004

STERIS is looking for an experienced TrackWise Software Developer to join our growing team. This position will be responsible for technical maintenance and support of the cloud-based TrackWise quality management system – built on the Salesforce platform. Develop and Implement technical solutions that meet business requirements. Continually grow knowledge of supported technology and product areas to have a clear understanding of current / future technology requirements of the business partner. This position reports to Director, IT Operations.


  • Maintain the TrackWise system by assessing the impact of periodic Salesforce and TrackWise upgrades.  Perform these upgrades in a controlled manner.
  • Implement periodic changes to the TrackWise configuration per the direction of the business team.  Migrate these changes to the Production environment.
  • Support custom, automated integrations with other STERIS systems feeding data to TrackWise via the Salesforce Data Loader tool
  • Provide users with support for reports, views, and dashboards – using both Salesforce- and TrackWise-based tools
  • Provide tier-2 technical support to users submitting tickets via the STERIS Service Desk.
  • Maintain the validated status of the system by:
    • Adhering to all regulations and standards (FDA and international) regarding proper control of system changes
    • Maintaining separate Development, Test, Training and Production environments
    • Following a prescribed system development lifecycle
  • Review and analyze business requirements, assess risks / benefits of various options and recommend solutions
  • Provide input to the development of formal business requirements
  • Document technical processes and programs
  • Provide input into project / resource estimating activities including the impact of proposed changes to the project plan
  • Maintain the Buiseness Partnership by
  • Establish working relationships with technology team members and business process owners
  • Participate in process improvement initiatives
  • Manage individual workload and deliver agreed upon project milestones
  • Demonstrate ability to work in a team environment to help resolve issues
  • Provide input to staffing plans at the project-level to identify key / required skills

Position Summary


Duties - cont'd

Education Degree

    Required Experience

    Preferred Experience


     Work experience requirements

    1. Bachelor Degree or equivalent work experience
    2. 4-8 years of relevant work experience
    3. Strong Salesforce implementation experience
    4. Experience with TrackWise configuration and maintenance preferred
    5. Experience in implementing and supporting automated quality management system processes such as Complaints, CAPA’s Nonconformances, Quality Events, Document Control and Training preferred
    6. Business process analysis and solution design
    7. Strong analytical and documentation skills
    8. Salesforce implementation
    9. TrackWise configuration
    10. Data Loader system integration


    Working conditions:

    • Domestic travel required 5-10% of time
    • Typical office setting

    Job Segment: Developer, Quality Manager, CAPA, Service Desk, Cloud, Technology, Quality, Management, Customer Service