Job Title:  Operations Manager

Position Summary

The Operations Manager is a highly demanding leadership role requiring a flexible and innovative leader with experience of managing cross functional teams, delivering cost saving initiatives and leading improvement projects. The Operations Manager will thrive in a fast-paced culture with the ability to build and maintain effective relationships with stakeholders.

The Operations Manager is responsible for the day-to-day management of the Galway Packaging and Device Laboratory, focused on ensuring the smooth running of the day-to-day operations; including achievement of operational KPI targets, promoting high standards in health, safety, and quality compliance, and cultivating a high performing and engaged team environment. This role is key to implementing the strategic vision for the site; and as such is also responsible for financial performance including cost control, professionally developing employees, and delivering results in line with business expectations.

The Operations Manager will report directly into the Senior Manager, Plant Operations

Duties

Safety

Responsible for ensuring a safe working environment for all team members and driving safety standards and cultural safety improvements throughout the site. This includes but is not limited to

• Working with the HSSE Advisor and HSSE Manager as needed.
• Reporting, trending, investigating, and actioning all unsafe acts and conditions, near misses and incidents.
• Achieving all local H&S reporting targets as agreed with the Senior Manager.
• Hosting the local monthly HSSE committee meeting.
• Maintaining a coverage plan for Fire Marshals, First Aiders and Manual Handling Coaches.

Quality

To ensure all work in the Packaging and Device laboratory is carried out in compliance with ISO17025 (Current Revision) accreditation requirements and internal procedures. This includes but is not limited to:

• Hosting both regulatory and Customer audits.
• Leading investigations into non-conformances and complaints, ensuring they are logged timely, root causes identified, and corrective/preventive actions implemented, in conjunction with the Quality team.

Ensuring that the required initial and continuing training of department personnel is carried out and adapted according to need.

Duties - cont'd

Delivery

Direct the performance and productivity of the site; managing operational performance in line with agreed site KPIs, including but not limited to:

Being proactive in resolving situations to support turnaround time adherence (OTD) and testing requirements.

• Taking responsibility for anticipating and addressing issues that might affect safety, compliance, output, or business ethics.
• Ensure the team is kept motivated and always informed, maintaining strong levels of communication whilst promoting an inclusive, participative and engaged culture.
• To facilitate Customer visits when required.

Education Degree

Required Experience

1. Proven Leadership ability
2. Strong Commercial Acumen and Financial Understanding
3. Strong Customer facing skills
4. Excellent interpersonal skills including cooperation and teamwork
5. Excellent IT skills and knowledge of MS Word, MS Excel and Powerpoint.
6. Excellent organisational skills and time management skills.
7. Excellent written and oral communication skills
8. Meticulous attention to detail.
9. Analytical and problem-solving skills

Preferred Experience

Skills