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Title:  Manager, Operations II

Req ID:  12135
Category:  Manufacturing Operations
City:  Ontario
State:  CA
Postal Code:  91761

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

Manages the daily operations of a service processing facility as a cost center under the guidance of a Plant Manager or Director.  Duties include managing all phases of plant operations, including supporting sales, production, maintenance, distribution and Customer service.  Responsible for adherence to a regulatory agency, ISO 9001, Quality System policies and procedures, employee resources and relations administration, safety, security and financial performance monitoring. This position is first shift.


  • Meets Customer requirements by managing plant operations according to established company policy; directs and coordinates all activities within the plant to meet objectives of Plant Manager, sales, production, engineering, maintenance, warehouse, administrative, quality functions and technology centers.


  • Manages and administers current and new business activities by developing plans to meet Customer requirements and maximize profit; provides current and/or prospective Customers tours of the facility and leads internal, Customer and/or regulatory audits.


  • Monitors the implementation of plans and strategies by collecting, analyzing and preparing reports for review by appropriate company management.


  • Implements an organizational structure by assigning responsibilities, delegating authority and selecting, orienting and training direct reports.


  • Leads facility organizational staff by coaching, counseling, motivating and disciplining as needed; plans, monitors and appraises job results; manages and maintains activities designed to achieve and maintain high employee morale; fosters intra- and inter-departmental cooperation.


  • Achieves financial objectives, in conjunction with the Plant Manager when applicable, by preparing the operating budget, scheduling expenditures, analyzing variances, compiling and studying costs and initiating corrective actions; requests assistance from internal financial support/resources as needed.


  • Ensures a safe, clean and secure working environment by implementing and enforcing procedures, rules and regulations, and by initiating fixed capital requests; monitors all production related safety and security systems and procedures on a regular basis; chairs plant safety meetings that evaluate plant machinery, equipment and working conditions; assumes the role of Radiation Safety Officer (RSO) as defined in the facility’s radioactive materials license (if applicable).


  • Meets processing requirements by managing the production staff in the most effective manner; ensures follow-up on predetermined preventive maintenance procedures and measures designed to minimize equipment related downtime; ensures development of adequate plans for cobalt and/or ethylene oxide requirements in the most economical manner.


  • Drives safe working behavior by demonstrating and promoting safe work performance, ensuring effective communications and recognitions, as well as identifying and anticipating safety training needs, and counseling and training employees.

Duties - cont'd

  • Ensures compliance Corporate QSR and GMP procedures by initiating and monitoring training programs.


  • Ensures compliance with all pertinent corporate, federal, state and local regulations and licensing requirements by keeping abreast of current and developing requirements; institutes and monitors internal compliance programs and procedures; ensures that plant tours for visiting external regulators are properly conducted.


  • Minimizes and resolves external business related complaints by maintaining liaison with local and Divisional QSRC staff, facility staff, and Plant Manager to investigate and resolve Customer issues.


  • Minimizes and resolves internal complaints and grievances with the assistance of the Plant Manager and liaison with Human Resources and Corporate Counsel, if appropriate.


  • Maintains professional skills, knowledge and abilities by attending educational workshops, reviewing professional publications and participating in professional societies.


  • Through review of all reporting and transactional procedures, ensures the integrity of financial reporting and transactional procedures in support of Sarbanes-Oxley, section 404 compliance.


  • Communicates in an effective manner by utilizing accepted business practices in a courteous and professional manner to provide timely and accurate responses and service oriented offers of assistance.


  • Provides protection to employees by promoting personal protection and issuing monitoring devices in hazard areas as required by safety rules and laws.


  • Protects company confidential information by properly storing, retrieving and disseminating such information only to those authorized.


  • Exhibits a commitment to the AST (Applied Sterilization Technologies) shared values of Customer Satisfaction and Continuous Improvement through ensuring defect-free workmanship, assisting others to meet the Customer’s needs, searching for efficient and effective ways to reduce waste, being active and accountable for Customer satisfaction, and satisfying the Customer’s needs with a sense of urgency.


  • Contributes in a team effort by performing according to the guidelines outlined in the STERIS Code of Business Conduct, the GMP, Lean principles and other directives; supports the directives and decisions of higher level management and performs other duties as assigned.

Education Degree

Bachelor's Degree

Required Experience

  • A minimum of eight (8) years of general or operational management experience in sterilization operations.
  • Ability to effectively read, write and verbally communicate in English.
  • Ability to work independently under general guidelines and supervision.
  • Requires computer literacy to include word processing, spreadsheet and software capabilities.
  • Effective interpersonal skills as demonstrated through prior management experience.
  • Above average organizing, analyzing and a minimum of Level 3 math skills (ratios, proportions, basic algebra) to determine organizational Customer and regulatory problems to formulate corrective action plans.  
  • Ability to adapt to changing duties and responsibilities.
  • Ability to influence people in their opinions, attitude or judgements; to generalize, evaluate and make decisions in stressful situations.
  • Normal hearing range sufficient to hear alarms, bells, horns, etc.


STERIS is a $2B+, publicly traded (NYSE: STE) organization with approximately 12,000 associates worldwide and operates in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

Req ID:  12135
Category:  Manufacturing Operations
City:  Ontario
State:  CA
Postal Code:  91761

Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles

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