Operating Room Liaison I - Travel

Introuduction/Summary

Do you thrive in fast-paced environments where no two days are the same? Are you the type of person who loves to be the problem solver or point person? If all these things appeal to you, we’d love to discuss you joining the STERIS team.  

Communication is one of the most critical aspects of any job, but it is especially important in the Operating Room. Our Operating Room Liaisons are responsible for building important relationships between the sterile processing staff and facility administrators. They are the go-to person, making sure everything is in place for every surgery and solving any problem that could arise, whether it’s a missing or dirty instrument or a scheduling mishap.

Introduction / Summary

Coordination and oversight of instrument readiness in the Operating Room and Sterile Processing Department (SPD) to facilitate efficient case flow. Responsible for assisting in projects and process improvement initiatives in compliance with contractual obligations. Promotes Customer service/satisfaction through resolution of OR/SPD issues within the facility. Perform duties in accordance with hospital, TJC, AORN, AAMI and other appropriate policies and procedures.100% domestic travel is required.

What you’ll do

• Provides Operating Room (O.R.) staff support in preparing the O.R. suite for surgery by verifying instrument trays are available prior to case start times. 
• Keeps track of case flow during the day, monitor instrument needs, and notify SPD personnel in advance of any possible additional/emergent instrumentation needs. Must be able to resolve issues or offer alternatives when necessary
• Perform daily required audits of KPI data
• Performs KPI data analysis to identify trends and operational issues within the operating rooms and SPD
• Coordinates the planning and communication of priority instrument turnarounds
• Help communicate to the surgical team essential instrumentation information that may affect or delay surgery start time
• Responds to problem calls from Surgery as required by the contract deliverables
• Process and clean any required equipment according to STERIS IPS and manufacture’s guidelines, including the use of protective equipment as indicated in STERIS IPS SOP’s
• Assist in ensuring that required instrumentation has been processed and is available for next day, call or weekend cases
• Completes documentation as required for inventory/equipment requests, instrument sets, etc
• Other duties as assigned
• Aids the OR and SPD leadership on preference card creation and/or management to ensure accuracy of surgical case pull
• Able to effectively communicate with OR staff and leadership regarding instrumentation needs, projects, and KPI data

What You Need to Be Successful

Required:

• 2 - year relevant work experience and/or training in lieu of Associate Degree
• 1 – year relevant work experience with Associate Degree
• Certified in related field or ability to obtain certification within 12 months required
• Must maintain valid driver’s license, vehicle insurance and be available to operate a vehicle as needed to meet travel requirements
• Must be able to travel across the US and pass the Customer’s background and medical standards.

Preferred: 

• Completion of a Sterile Processing or Surgical Technologist program
• thorough working knowledge of Microsoft Office applications and is capable of learning software programs and/or hardware as required. Requires Smart Phone knowledge.
• Certified in related field or ability to obtain certification within 12 months required
• Knowledge of OR workflow, procedures, medical terminology, instrumentation
• Knowledge of infection control and health & safety policies and procedures
• Ability to communicate effectively with supervisor coworkers and all levels of a hospital, including the Operating Room and physicians
• Demonstrated customer centric behavior. Proficient analytical skills
• Demonstrated ability to identify, plan, and resolve issues in complex situations
• Ability to multi-task projects including the ability to plan and organize
• Flexible and self-motivated
• Ability to read and understand applicable Standard Operating Procedures

What We're Offering You in Return

Employees are what makes a company great, so we believe it’s important to take care of them just like we take care of our Customers and their patients. In addition to being a global organization and industry leader with ample room to grow your career, we also offer benefits including Medical/Vision/Dental, Paid Time Off, and a 401(k) with company match.

Our motto in the Sterile Processing Department is simple: 100% complete, 100% sterile, 100% on time. As an Operating Room Liaison, you play a crucial role in making sure we live up to that standard. If you’re looking for the chance to be a part of a team that impacts dozens of people a day, and you want to further your career with a company that offers several opportunities for career development, click the apply button below. Let’s create a healthier and safer world, together.