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Title:  Field Service Engineer - Wales (LL/CH) - £Competitive + Comprehensive Benefits

Req ID:  14377
Category:  Service/Technical Services
City:  North Wales
State:  DEN
Postal Code:  LL/CH
Description: 

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Summary

 

Do you possess strong diagnostic skills with the ability find defects and service company products?

 

Are you qualified in a technical subject with focus on electro or mechanical engineering?

 

Would you like to fulfil a service engineer role for a successful and leading Sterilisation company?

 

If so, Steris are looking for a Service Engineer to join their Field Service department based in X for their Dental sector. As the Service Engineer you will be responsible for the effective servicing, repair, training and promotion of company products within the UK ensuring a high standard of customer service throughout.

 

If this service engineer position sounds like an exciting opportunity for you, please apply today!

The Role

 

As the Service Engineer you will take responsibility of the servicing of Steris products on customer premises within the UK. This includes organising, servicing, installing, repairing and carrying out routine maintenance, ensuring spares and specialised equipment is utilised effectively, this will ensure the optimum performance of our provided products. You will also prepare accurate and detailed service reports and record these when necessary whilst following the Steris company procedures defined in Standing Orders and Standard Operating Procedures. As you will be field based you will be required to report not only to team leaders but to office-based staff. This co-operation and daily communication will ensure information on customer requirements is updated. Other duties will include:

 

  • Plan optimum workload and journey times
  • Product training on company equipment and products, instructing customers in best use of products
  • Active promotion of Steris’ services and products, to sell where possible
  • Maintain stock of required spares
  • Undertake other necessary tasks when requested by management

Key Skills, Responsibilities and Attitudes

 

  • Customer relations experience (additional training provided)
  • Electro/Mechanical Engineering apprenticeship with technical qualification to ONC or equivalent
  • Knowledge of service and maintenance function
  • Strong communication skills regarding technical matters
  • Energetic and proactive attitude
  • Organisational skills
  • Strong diagnostic skills with the ability to find and rectify defects
  • Clean driving license
  • Flexibility in terms of working hours and location

 

STERIS plc is a $2B+, publicly traded (NYSE: STE) organization with more than 12,000 employees worldwide.

STERIS strives to be an Equal Opportunity Employer.  

Req ID:  14377
Category:  Service/Technical Services
City:  North Wales
State:  DEN
Postal Code:  LL/CH


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