Share this Job

Job Title:  Software Territory Manager

Req ID:  23773
Job Category:  Sales

New York, NY, US, 10001


At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary:

As the Software Territory Manager (STM), you are the primary contact, sales representative, and sales consultant responsible for selling and supporting the SPM brand of software solutions products for sterile processing departments within a designated geographical area of responsibility.  You will be responsible for developing new business and expanding the base of business for intelligent solutions for sterile processing within hospitals and surgery centers. This position is home-based; qualified candidates may be based out of NYC or any other major metropolitan city within the territory that includes: NY, MA, CT, ME, NH, VT, PA (Philadelphia) or NJ.

What You Will Do:

  • Responsible for the overall financial performance and Customer satisfaction during the sales process and a conscientious hand over to the Client Services account manager. This is accomplished by meeting yearly sales goals, driving growth in market share from competitors, and assuring that all Customer experiences are positive, noteworthy and exceeding expectations
  • Delineate and communicate the strengths and competitive advantages of SPM product, services and technologies and how the application of the product can assist the Customer in meeting their objectives. Use current available tools as well as develop and utilize subject matter expertise in: 
    • Sterile Processing
    • OR/Perioperative and Surgical Services
    • Infection Prevention
    • Finance and Supply Chain
  • Call on a wide spectrum of call points within hospitals and integrated delivery networks, including Sterile Processing Departments (SPD), IT, Operating Room (OR), Infection Control, Materials Management, C-suite (CEO, CFO, CMO, CIO) and maintain relationship continuity with CS-designated site visit accounts and product reference accounts
  • Develop local and regional relationships with STERIS Healthcare counterparts including those within Infection Prevention Technology (IPT) Capital and Consumable, Surgical, Strategic Accounts, Corporate Accounts, US Endoscopy, and STERIS IMS organizations
  • Actively participate in Customer functions, regional trade events, and associations to better enhance your understanding of the Customer’s business world, and how to meet those needs more effectively
  • In collaboration with IPT sales counterparts, strategically plan and develop territory. Activities will include: 
    • Planning account strategies, forecasting sales
    • Utilization of consultative selling techniques
    • Provide or arrange for product presentations, demonstrations, and site visits
    • Maintain current and competitive product knowledge
    • Maintain a clear understanding of market dynamics and products to match Company products and services to meet Customer needs
  • Effectively utilize company resources and systems for administrative, training, and tracking purposes including: 
    • Complete all designated internal training and certification programs
    • Utilize company CRM and all other internal tools for necessary documentation of job functions
    • Actively participate in and complete all required training
    • Meet the administrative and reporting requirements set forth for all employees
    • Meet all requirements of company policies, including STERIS Code of Business Conduct standards

What You Need to be Successful:

  • Bachelor's Degree and 3+ years of successful consultative sales experience
  • Successful sales experience in healthcare industry, preferred
  • Demonstrated ability to successfully sell in the SPD space, preferred
  • Knowledge of hospital SPD processes and environment, preferred.
  • Demonstrated ability to work strategically and effectively collaborate with others
  • Ability to engage others intellectually and empathetically
  • Demonstrated ability to influence decision makers through behaviors and subject matter expertise
  • Working knowledge of company, market, industry, and competition
  • Proficiency with MS Office and ability to utilize CRM and other systems, tools
  • Ability to travel as necessary (overnight)
  • Proficient in effectively discussing software, technology, and networking requirements with IT professionals, and following up, when necessary



STERIS is a $3B, publicly traded (NYSE: STE) organization with approximately 12,000 associates worldwide and operates in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID:  23773
Job Category:  Sales

New York, NY, US, 10001

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

Job Segment: Gastroenterology, Field Sales, Developer, Medical, Supply Chain Manager, Healthcare, Sales, Technology, Operations