Operations Manager II

Position Summary

Leads a team that can be comprised of a combination of supervisors, MH, Operators, Planners, maintenance or warehouse personnel in the execution of processing and operational requirements that can include the shipping and maintenance departments of the facilities. Has budget responsibility for their respective departments of responsibility.

What you will do as a Director Operations

Operational Excellence (35%)

• Leads the implementation of corporate safety and health programs to establish and ensure a safe working environment, including establishing accountability systems that improve compliance and safety results 
• Drives all continuous improvement processes at a shop-floor level, including lean operational culture, safety and safety improvement events, quality requirements. Fosters a culture that promotes continuous improvement of people and processes. Audits standard work, countermeasures.
• Manages capacity planning process to develop plans to meet Customer requirements, assess new business, and maintain positive Customer relationships.
• Has P&L responsibility for their respective departments of responsibility.

People Leadership (35%)

• Improves and resolves internal complaints with assistance of Plant Manager.
• Improves and resolves external business-related complaints working with operations staff. 
• Provides for and ensures training of newly placed employees in all classifications occurs.

Customer Relationships (10%)

• Routine Customer interaction related to all facets of Customer processing and shipping needs. 
• Provide support to Customer audits and Quality investigations. 
• Support Customer visits and Business Reviews.

Delivering Results (20%)

• Improve Safety and Quality metrics while handling Customer products, operating equipment and performing routine job functions.
• Manage and improve area expenses to ensure P&L targets are achieved.
• Customer Service – Ensure Customer processing needs are met from inbound receipt of product to return shipment.
• Improve accuracy during product processing to eliminate Customer product damage and process nonconformances, investigating Quality issues as needed.
• Improve employee engagement through use of Lean Principles to improve Safety, Quality, Delivery and Cost
   

Experience, skills, and abilities needed

• Bachelor’s degree with minimum 8 years operations leadership experience
• Minimum 12 years operations experience accepted in lieu of degree including 7 years of leadership
• Budget preparation
• Working across plant locations and with corporate functions
• Driving diverse and complex agendas (Customer, employee, SQDC)
• Talent selection and development
• Planning, coordinating cross-shift/ department activities
• Managing leaders
• Adapting plans, resources to meet production requirement
   

What STERIS offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. 

Here is a brief overview of what we offer:

• Market competitive pay
• Extensive paid time off and (9 added holidays)
• Excellent healthcare, dental, and vision benefits 
• Long/short term disability coverage
• 401K with company match 
• Maternity and parental leave 
• Additional add on benefits/discounts for programs such as pet insurance 
• Tuition reimbursement and continued educational programs
• Excellent opportunities for advancement in a stable long-term career