Share this Job

Job Title:  Operating Room Liaison - Minimally Invasive - Travel

Req ID:  27662
Job Category:  Clinical Support, Operations & Education

Miami, FL, US, 33101


At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The Operating Room Liaison individual will work to coordinate and have oversight of daily activities between the Operating Room (OR) and Sterile Processing Department (SPD) to facilitate efficient case flow. Responsible for assisting in projects and process improvement initiatives in compliance with contractual obligations. Promotes customer service/satisfaction through training, education, and resolution of OR frictions for the facility. Perform duties in accordance with hospital, TJC, AORN, AAMI and other appropriate policies and procedures. 


  • Assists the operating room staff in preparing the OR suite for surgery by assisting in instrument and equipment preparation.
  • Works cooperatively with Surgery and Central Sterile to jointly resolve issues or develop better services for surgical implementation.
  • Supports Surgery staff by ensuring communication with Central Sterile and facility staff prior to and during cases to ensure all instruments, disposables and equipment are present prior to surgery start time. Must be able to resolve issues or offer alternatives when necessary.
  • Facilitates action required to obtain additional instruments, equipment and/or other items during surgery. Verifies that required instrumentation has been sterilized and is available for next-day, call, or weekend cases.
  • Provides instrument maintenance and cleaning.
  • Performs inventory replacement procedures to ensure all instrumentation is in OR suite in advance of cases.
  • Creates and maintains IMS/physician preference cards and assists in updating and maintaining facility preference cards.
  • Addresses issues in communication/procedures by proactively reviewing SOPs and procedures and suggesting modifications to ensure clear and precise communication and actions with all affected departments.
  • Participates and assists in employee orientation, on the job training, in-service education and IMS or facility quality assurance programs when needed.
  • Responds to problem calls from Surgery during and after regular business hours as required by contract.
  • Always communicates in a professional manner to all hospital staff and company employees.
  • Transports sterilized instrumentation to the OR area as needed.
  • Assists in removing soiled or un-sterile instrumentation and scopes from the OR area, transporting them to the designated cleaning area as needed.
  • Ensures quality of care by cleaning, maintaining, and assisting in the repair of IMS and designated hospital instrumentation and equipment.
  • Processes and cleans all equipment according to IMS and manufacture’s guidelines, including the use of protective equipment as indicated in IMS SOPs.

Duties - cont'd

  • Places instrumentation in appropriate containers using IMS tray list. Ensures all instruments are properly arranged in instrument trays and have no broken insulation or broken operational parts.
  • Routinely lubricates all instrumentation to ensure proper operation of moveable parts, according to IMS and manufactures’ guidelines.
  • Utilizes the Hi-pot and Rigid Ready Tester on all instruments and scopes.
  • Assists in the routing of instrumentation for routine sharpening by obtaining and completing required forms for approval.
  • Documents and sends broken instrumentation out for repair.
  • Ensures continuity and quality of IMS services by providing support services in the OR suite.
  • Assists in the cleaning of video carts and equipment.
  • Completes documentation as required for inventory/equipment requests, instrument sets, etc.
  • Meets with and works with Operating Room staff and surgeons as required.
  • Follows IMS SOPs.
  • Presents in the hospital at scheduled time and consistently ready for work assignments.
  • May be assigned to facilities with an on-call structure and must adhere to the on-call schedule.
  • Performs special projects in the OR and SPD per customer needs and contract deliverables.
  • Aptitude for troubleshooting in a high paced environment.
  • Demonstrates knowledge and understanding of the application/use of instrumentation.
  • Demonstrates dependability and accountability as an IMS employee.
  • Adheres to IMS dress requirements including attire for outside and inside OR, neat and well-groomed at all times.
  • Willingly accepts assignments and performs effectively on a daily basis.
  • Responds in a timely manner via phone, text and email as needed and performs needed follow up.
  • Shares knowledge with co-workers through open communication and continuous upgrading of skills.
  • Follows chain of command within hospital and Company regarding problems or issues to ensure proper communication and resolution.
  • Knowledge of human anatomy and medical terminology.
  • Knowledge and understanding of a variety of OR procedures' surgical instruments (including working parts and proper inspection)

Education Degree

  • High School Diploma or GED

Required Experience

  • 2- year relevant work experience and/or training in lieu of Associate Degree
  • 1 – year relevant work experience with Associate Degree
  • Requires thorough working knowledge of Microsoft Office applications and is capable of learning software programs and/or hardware as required. Requires Smart Phone knowledge.
  • Certified in related field or ability to obtain certification within 12 months required.
  • If assigned to travel, must maintain valid driver’s license, vehicle insurance and be available to operate a vehicle as needed to meet travel requirements.

Other Skills and Abilities 

  • Knowledge of OR workflow, procedures, medical terminology, instrumentation.
  • Knowledge of infection control and health & safety policies and procedures.
  • Ability to communicate effectively with supervisor coworkers and all levels of a hospital, including the Operating Room and physicians.
  • Demonstrated customer centric behavior. Proficient analytical skills.
  • Demonstrated ability to identify, plan, and resolve issues in complex situations. 
  • Ability to multi-task projects including the ability to plan and organize.
  • Flexible and self-motivated.
  • Ability to read and understand applicable Standard Operating Procedures.



STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID:  27662
Job Category:  Clinical Support, Operations & Education

Miami, FL, US, 33101

Nearest Major Market: Miami

Job Segment: Medical, Inspector, Surgery, Testing, Instrumentation, Healthcare, Quality, Technology, Engineering