Share this Job

Job Title:  Operating Room Liaison

Req ID:  33977
Job Category:  Clinical Support, Operations & Education

Metairie, LA, US, 70006


At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Our Healthcare Customers are federally mandated (by Center for Medicare & Medicaid Services or CMS) requiring vendors to have the COVID-19 vaccination or an approved exemption.  There are select Customers who do not accept any exceptions. Unvaccinated Associates may be excluded from working at a Customer site, require routine testing with an approved exemption (if accepted by the Customer) or have limited Customer access impacting their ability to remain employed. Additionally, we may be required to meet state mandates on COVID-19 vaccination, exemptions and/or booster requirements. This position is a Customer-facing role that falls under a state or CMS mandate.

How You Will Make a Difference

Do you thrive in fast-paced environments where no two days are the same? Are you the type of person who loves to be the problem solver or point person? If all these things appeal to you, we’d love to discuss you joining the STERIS team.  

Communication is one of the most critical aspects of any job, but it is especially important in the Operating Room. Our Operating Room Liaisons are responsible for building important relationships between the sterile processing staff and facility administrators. They are the go-to person, making sure everything is in place for every surgery and solving any problem that could arise, whether it’s a missing or dirty instrument or a scheduling mishap.

What You Will Do

  • Provides Operating Room (O.R.) staff support in preparing the O.R. suite for surgery by verifying instrument trays are available prior to case start times.
  • Keeps track of case flow during the day, monitor instrument needs, and notify SPD personnel in advance of any possible additional/emergent instrumentation needs. Must be able to resolve issues or offer alternatives when necessary.
  • Perform daily required audits of KPI data to include:
  • Case cart audits
  • Room Visits for identification of OR Frictions
  • Post Case Cart Audits
  • Tray Audits
  • Performs KPI data analysis to identify trends and operational issues within the operating rooms and SPD.

What You Will Do Cont.

  • Coordinates the planning and communication of priority instrument turnarounds. Help communicate to the surgical team essential instrumentation information that may affect or delay surgery start time.
  • Responds to problem calls from Surgery as required by the contract deliverables.
  • Process and clean any required equipment according to STERIS IPS and manufacture’s guidelines, including the use of protective equipment as indicated in STERIS IPS SOP’s.
  • Assist in ensuring that required instrumentation has been processed and is available for next day, call or weekend cases.
  • Completes documentation as required for inventory/equipment requests, instrument sets, etc.
  • Ensures navigator assignments are completed or assigned.
  • Other duties as assigned.

OR/SPD Process Improvement:

  • Aids the OR and SPD leadership on preference card creation and/or management to ensure accuracy of surgical case pull.

What You Need to Be Successful

  • High School Diploma and 2+ years of O.R., SPD, or Perioperative work experience is required
  • Must have, or obtain, SPD certification through CBSPD or HSPA within 12 months of hire. Certification must be maintained per renewal schedule.
  • Requires thorough working knowledge of Microsoft Office applications and is capable of learning software programs and/or hardware as required.
  • Requires Smart Phone knowledge.
  • High School diploma or GED
  • 0 - 1 years of transferable or previous Sterile Processing experience preferred
  • CRCST or CBSPD certification (must obtain certification within 12 months of hire and maintain annually)

What You Will Need to Be Successful Cont.

  • Knowledge of O.R./SPD workflow, procedures, medical terminology, and instrumentation.
  • Knowledge of, and compliance with, infection control and health & safety policies and procedures.
  • Knowledge of, and compliance with, hospital, TJC, AORN, AAMI and other appropriate policies and procedures.
  • Able to effectively communicate with SPD and OR leadership and hospital staffing at all levels, including physicians. Includes professional communications, both verbal and written.
  • Demonstrates customer centric behavior.
  • Proficient analytical skills.
  • Able to identify, develop, and execute solutions to issues in complex situations.
  • Able to multi-task, organize and develop solutions, and manage time efficiently.
  • Displays the ability to remain flexible and self-motivated to achieve contract deliverables.
  • Able to read, understand, and abide by Standard Operating Procedures within the hospital environment.
  • Able to effectively communicate with OR staff and leadership regarding instrumentation needs, projects, and KPI data.

What We're Offering You in Return

STERIS is a global organization offering full time opportunities to join our growing team. We offer benefits including Medical/Vision/Dental, Paid Time Off, and a 401(k) with company match.


Our motto in the Sterile Processing Department is simple: 100% complete, 100% sterile, 100% on time. As a Sterile Processing Technician, you play a crucial role in making sure we live up to that standard. If you’re looking for the chance to impact dozens of people a day, and you want to further your career with a company that offers several opportunities for career development, click the apply button below. Let’s create a healthier and safer world, together.


STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID:  33977
Job Category:  Clinical Support, Operations & Education

Metairie, LA, US, 70006

Nearest Major Market: New Orleans

Job Segment: Surgery, Sterile Processing, Testing, Infection Control, Business Process, Healthcare, Technology, Management