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Job Title:  Technical Product Manager - REMOTE

Req ID:  33195
Job Category:  Engineering

Mentor, OH, US, 44060

Description: 

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Our Healthcare Customers are federally mandated (by Center for Medicare & Medicaid Services or CMS) requiring vendors to have the COVID-19 vaccination or an approved exemption.  There are select Customers who do not accept any exceptions. Unvaccinated Associates may be excluded from working at a Customer site, require routine testing with an approved exemption (if accepted by the Customer) or have limited Customer access impacting their ability to remain employed. Additionally, we may be required to meet state mandates on COVID-19 vaccination, exemptions and/or booster requirements. This position is a Customer-facing role that falls under a state or CMS mandate.

Position Summary

This fully remote Technical Product Manager will be primarily focused on the technical aspects of product management. The candidate will have a great understanding of the product’s technical components and inner workings. They will have a mixture of upstream and downstream work centered on driving the growth of software products.

Duties

  • Uncover and understand Customer needs and use them to develop and refine specifications for future product enhancements. 
  • Ability to work well with internal and 3rd party development teams. Able to ensure requirements are communicated and fully understood and that execution matches business expectations. 
  • Develop a strong understanding of how the overall solution and teams works together.
  • Lead the charge on helping to coordinate development activities across the different development and IT teams to prepare to go to market. 
  • Ability to work with the different cross functional teams within the business and help them prepare for their role in supporting the new products and features. 
  • Work closely with the commercial teams to increase product penetration and utilization through the development of tools, training, and programs that provide a seamless approach to selling value. 

Duties - cont'd

  • Collaborate with Education, Business Development, and Marketing Communication teams to create and maintain effective collateral, marketing lead campaigns, and sales tools. 
  • Follow competitors and conduct analysis regularly 
  • Provide prompt, comprehensive field support regarding application and use of products on an ongoing basis, including technical understanding.
  • Ability to assist in handling product related questions, security questions, and supporting the technical sales process. 
  • Participate in sales meetings, conferences, and Customer events. 

Education Degree

  • Bachelor's Degree

Required Experience

  • Experience of working with Customers (healthcare users preferred) and software systems
  • Experience working with software development teams.
  • Experience in business process improvement
  • Experience developing training materials for software products
  • Familiarity with networking concepts and hosting solutions for web-based products, (Azure and SQL databases

Preferred Experience

 

 

Skills

  • Excellent verbal, written and interpersonal skills
  • Demonstrated effective planning, organizational, and project management skills.
  • Proven organizational effectiveness across all related areas that impact assigned product line
  • Fluent in Microsoft Office Applications

 

STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

 

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Req ID:  33195
Job Category:  Engineering

Mentor, OH, US, 44060


Nearest Major Market: Cleveland
Nearest Secondary Market: Akron

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