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Job Title:  Service Engineering Project Manager

Req ID:  27899
Job Category:  Service/Technical Services

Mentor, OH, US, 44060


At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

The Role

Do you enjoy seeing a project through from start to finish? Does a highly collaborative role working with engineering, customer operations, material planning, purchasing and field technicians to ensure deliverables are completed on schedule sound like you? If so, join the STERIS Life Sciences team where you will be responsible for creating, maintaining, and revising data bases associated with data stored in the STERIS Knowledge Management System (KMS), Digital Parts Catalog (DPC) and the STERIS E-Commerce platform as well as reviewing service documentation for content and formatting that is to be loaded to above platforms. You will also manage quoting and order fulfillment for Special Service Quotes and Orders (SSQ/SSO) to meet customer requirements for equipment modifications. 

What You Will Do

Project Management

  • Lead and drive the planning and implementation of multiple projects, varying in size and scope and recommends revisions in project work plans as appropriate to meet changing needs and requirements.
  • Facilitate the definition of projects’ scope, goals, and deliverables.
  • Manages day to day operational aspects of projects.
  • Works with manager to coordinate resource allocations across all projects.
  • Prepare and present project status update reports to the team and manager.

What You Will Do Cont'd

Data Engineering

  • Review service documentation for content and formatting prior to release and/or revision.
  • Maintain current documentation on knowledge management system (KMS) for STERIS life science products
  • Create and maintain data bases associated with Preventative Maintenance assignments.

Education Degree

Bachelor's Degree in Engineering General or Management

What You Will Need To Be Successful

  • Bachelor’s degree engineering, management or related field required.
  • 3+ years customer focused experience to include internal and external customers.
  • 5+ years experience working in an engineering environment.

What Will Help You

  • 3+ years previous project and team lead experience preferred.
  • Project Management Professional (PMP) Certification or experience in project management is desirable.
  • Project management software experience desirable.
  • Exceptional team player and cross-functional leader with excellent customer service skills.
  • Experience in working with stakeholders to refine and meet project requirements.
  • High level attention to detail.
  • Strong communication/presentation skills.
  • Computer skills: proficient in Microsoft Word, Excel, and PowerPoint.



What We Offer

The opportunity to join a company that will invest in you for the long-term. STERIS couldn’t be where it is today without our incredible people. That’s why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We do this by providing competitive salaries, healthcare benefits, tuition assistance, paid-time off, holidays, matching 401(k), annual merit, and incentive plans.  Join us and help write our next chapter.


STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID:  27899
Job Category:  Service/Technical Services

Mentor, OH, US, 44060

Nearest Major Market: Cleveland
Nearest Secondary Market: Akron

Job Segment: Project Manager, Engineering Manager, Project Engineer, Fulfillment, Engineer, Technology, Engineering, Operations