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Job Title:  Senior Credit & Collections Associate

Req ID:  22960
Job Category:  Finance
Country/Region:  US
State:  OH
City:  Mentor
Zip:  44060

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The Senior Credit & Collections Representative will ensure the timely collection of Customer accounts receivable and to credit qualify Customers. This position is responsible for identifying and coordinating the resolution of any underlying issues delaying payment and to monitor/assess credit risk. This position works directly with the Customer and internal departments including Sales, Customer Service, Sales Support, Service, Tax, Logistics, and Accounts Receivable. 

What You Will Do

  • Oversees the credit assessment, collection and ongoing maintenance of Customer accounts.
  • Assesses the creditworthiness of Customers and establishes/revises credit limits in accordance with corporate policies. Analyzes financial statements, interprets credit agency reports/ratings, and develops credit limit recommendations.
  • Runs a credit hold report multiple times per day and communicates to appropriate internal parties the reasons orders remain on credit hold.
  • Contacts Customers directly regarding payment on open accounts receivable. 
  • Identifies underlying issues delaying payment and coordinates the internal resources needed to resolve. Works directly with both Customers and internal departments including Sales, Customer Service, Sales Support, Service, Tax, Logistics, and Accounts Receivable to resolve such issues. 
  • Reconciles entered/invoiced orders to Customer purchase orders and payments received.
  • Prepares collection letters, spreadsheets and Customer account statements as needed.
  • Recommends to management accounts to be charged off and/or placed with a third party for collection.
  • Produces summarized monthly accounts receivable aging reports and other reports as required.
  • Alerts management of any credit concerns.

What You Need to be Successful

  • High School Diploma/GED plus a minimum of 5 years of Credit/Collections or general business experience required or a Bachelor's Degree plus a minimum of 2 years of relevant experience
  • Experience with Microsoft Office Suite required
  • Experience using Oracle or similar ERP system is preferred
  • High degree of Customer focus with excellent verbal and written communication skills
  • Excellent organizational, analytical and problem-solving skills
  • Ability to work with all levels of the organization including senior management 
  • Experience working with distributors, bank guarantees, and letters of credit is preferred




Offering You in Return

The opportunity to join a company that will invest in you for the long-term. STERIS couldn’t be where it is today without our incredible people. That’s why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We do this by providing competitive salaries, healthcare benefits, tuition assistance, paid-time off, holidays, matching 401(k), annual merit, and incentive plans.  Join us and help write our next chapter.


STERIS is a $3B, publicly traded (NYSE: STE) organization with approximately 12,000 associates worldwide and operates in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Nearest Major Market: Cleveland
Nearest Secondary Market: Akron

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