Share this Job

Job Title:  Reporting Analyst - Hybrid

Req ID:  30218
Job Category:  Customer Operations/Customer Support

Mentor, OH, US, 44060


At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The Reporting Analyst is responsible for developing and supporting solutions as part of the Enterprise Business Intelligence team. Responsible for evaluating and developing performance review processes. Works in conjunction with management to define business objectives, develop KPIs to manage objective outcomes. Provides recommendations and insightful analytics to senior management that leverage empirical data analysis. This individual will lead the development of operational and financial dashboards and strive for quality error free reporting. This position will serve as a data expert to the organization and continually work to improve and optimize current reporting practices


This is a hybrid position based in Mentor, OH. Mentor is a suburb of Cleveland and is located on the south shore of Lake Erie. Eligible to work hybrid after 90 days.


Technology Subject Matter Expert 

• Develops training content, materials and educational curriculum for business stakeholders on data tools, dashboards and analytical reporting.

• Demonstrates and trains sales, operations and finance staff on basic analytical interpretation, standard report execution, and presentation preparation.

• Serves as a Subject Matter Expert as well as a technical expert for STERIS Personnel as it relates to systems, data, and reporting tools.

• Provides instruction on the effective use of IT tools used to gather and present accurate information to internal / external stakeholders

Report Design, Development, and Presentation 

• Responsible for the statistical modeling, metric definition and visualization that enables business leaders to make decisions throughout the organization.

• Works with the BI / IT Management to determine direction, goals, objectives, and performance of business intelligence solutions.

• Participates in project planning to align project goals and timelines with available resources

• Presents key insights to Senior Management with insightful recommendations to improve business performance

• Leads projects to develop and deliver a self-service interactive presentation platform utilizing a variety of technologies

Duties - cont'd

Financial and Operational Analytics 

• Provides comprehensive review of financial and operational performance using data visualization across multiple forms of media

• Responds promptly to reporting requests and partners with team to support ad hoc analysis requests

• Provides complex territory analytics with a comprehensive review business and operational performance

• Manages routine optimization of business territories and workload balancing

• Leads as a subject matter expert in support analytics for marketing and operational performance

Requirements Documentation and Quality 

• Assists in research and documentation of project requirements

• Works closely with senior management, other analyst, and key stakeholders across all other layers of management to gather requirements, design solutions, and align BI deliverables to meet organizational needs

• Defines standard work for all reporting and document steps to repeat analysis

• Strong focus on quality results including the ability to validate report results

• Ensure quality metrics in place to continually improve report practices and procedures

• Ensures reports, dashboards and key performance indicators (KPIs) are accurate, high quality, intuitive to ensure utilization within the organization.

• Identifies, analyzes, interprets trends or patterns in complex data sets and introduces policy recommendations.

Education Degree

  • Bachelor's Degree

Required Experience

  • Bachelor’s Degree in Information Systems, Economics, Finance, Business, Mathematics or similar degree required
  • Minimum 2+ Years of work experience in:
    • Ability to design, analyze, translate and present complex data into management information
    • Experience in developing reports, dashboards, and data visualization techniques
    • Translating and documenting of business needs to technical requirements
  • Minimum 2+ years of work experience in:
    • Developing and implementing educational curriculum around reporting definitions and capabilities
    • Creating data validation review processes and test plans
    • Managing and routing requests to associated team members
  • Demonstrated experience in BI technologies
  • Excel
  • Tableau
  • Access
  • Microsoft Power BI
  • SSRS
  • SQL

Preferred Experience


  • Requires strong analytical, conceptual, problem-solving skills
  • Must be able to prioritize in a fast-paced, multi-task environment
  • Must be able to perform duties with low supervision
  • Quality focus and continuous improvement mindset.
  • Strong business acumen with advanced analytical and problem-solving skills
  • Demonstrated ability to interact with all levels of management





STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID:  30218
Job Category:  Customer Operations/Customer Support

Mentor, OH, US, 44060

Nearest Major Market: Cleveland
Nearest Secondary Market: Akron

Job Segment: Business Intelligence, Database, SQL, Sales Operations, Inspector, Technology, Sales, Quality