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Job Title:  Senior Business Analyst

Req ID:  24604
Job Category:  Customer Operations/Customer Support

Mentor, OH, US, 44060


At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.


The Senior Analyst will support the Healthcare Customer Operations Department. This position will work on numerous initiatives annually, working in a team environment under the leadership of the Operations Improvement Manager. The Senior Analyst will seek improvement opportunities by identifying areas of training, project and workload management and other areas as identified by Management. The Senior Analyst will partner with Management to understand their business and analytic needs, and provide data and insights to support ongoing improvement of business efficiencies and profitability.

What We Offer You

This is a great opportunity to join a well-established, global company that will invest in your career growth over the long term. STERIS wouldn’t be where it is today without our incredible, talented people. That’s why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal.


We offer a comprehensive benefits package, including:

  • Competitive pay
  • Annual merit bonus and incentive plans
  • Business travel and all related expenses paid
  • Training and coaching
  • Medical, vision, dental and life insurance
  • 401(k) with a company match
  • Paid vacation time and paid holidays
  • Tuition assistance
  • Opportunities for advancement

What You Will Do

  • Independently leads, manages and prioritizes multiple projects and improvement initiatives
  • Creates detailed project plans for each initiative and ensures milestones are met
  • Develops and presents improvement ideas and recommendations for each initiative
  • Prepares and delivers all written and verbal communications emerging from the initiative
  • Collaborates with Manager and Director on the development of process improvement ideas and implementation
  • Oversees and assists analyst with project/report requests
  • Gathers and conducts data analysis by using multiple database management tools. Analyzes large, complex datasets to drive actionable insights and recommendations
  • Prepares enhanced reporting capabilities utilizing the various systems and tools to meet management needs
  • Work with the Manager to identify areas where reports, procedures, and processes can be automated
  • Creates and maintains scheduled reports in Tableau and Cognos as required
  • Develops ad-hoc reports on an as needed basis
  • Assists the Manager with systems testing and identification of issues

What You Need To Be Successful

  • Bachelor degree in business or equivalent business experience
  • 3+ years of business analyst experience
  • 2 years project management experience preferred
  • Knowledge and competency of Microsoft Excel required
  • Experience with Cognos and Tableau preferred
  • Self-starter



STERIS is a $3B, publicly traded (NYSE: STE) organization with approximately 12,000 associates worldwide and operates in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID:  24604
Job Category:  Customer Operations/Customer Support

Mentor, OH, US, 44060

Nearest Major Market: Cleveland
Nearest Secondary Market: Akron

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