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Job Title:  Strategic Business Operations Manager

Req ID:  28259
Job Category:  Service/Technical Services

Mentor, OH, US, 44060

Description: 

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

The Role

Do you know how to look at a process and determine its effectiveness and efficiency?  Are you good at analyzing data and solving problems?  If so, join our Strategic Operations team as a Strategic Business Operations Manager. A position that identifies and implements initiatives to achieve business operations plan goals and objectives that align with the Life Sciences Equipment Services business strategy.  You will evaluate service operations of acquired companies to determine critical areas of integration.  You will also oversee continuous improvement of service and sales quality and productivity and help with the identification, development, and evaluation of new business/program opportunities.  You will also identify crucial factors affecting the profitability and potential of new/existing programs. Assists in the development of strategies to ensure all established revenue, cost, quality and delivery commitments are met or exceeded. 

This position is located in Mentor, Ohio. It is eligible for a hybrid work model. 

What You Will Do

  • Develop and execute operating plan for Global Life Sciences 
    • Understanding the dynamics of the key economic drivers and monetizing the impact of all the strategic initiatives to help establish an operating plan that will determine achieve bottom line growth targets.
    • Work collaboratively with cross functional teams to set priorities, allocate resources for execution, and monitor performance of process improvement.  Drive and/or oversee execution of these identified initiatives.
    • Work closely with the Finance team to identify strategic initiatives that have significant impact to the business
    • Assist in the development and ongoing refinement of the Service Balanced Scorecard Ensure data, metrics and reporting accurately meets Life Sciences leaderships needs
    • Leverages improvements across Global Life Sciences service team.
    • Maintains internal process perspective of Balanced Scorecard for LS Equipment & Services
    • Responsible for providing updates for Life Sciences Equipment & Service quarterly business reviews

What You Will Do - cont'd

  • Continually monitor and analyze Equipment & Services Business Operations to recommend new Balanced Scorecard strategic initiatives. 
  • New Business Evaluation 
    • Evaluates new business on a case-by-case basis to determine current processes, best practices, and areas of integration including:
      • CRM
      • Employee utilization
      • Scheduling practices /work processes
      • Knowledge Management Systems
      • Safety training & practices
  • Leverage best practices across global Life Sciences Equipment & Service team

Education Degree

  • Bachelor's Degree in Management or Business

What You Will Need To Be Successful

  • Minimum of five years in a business/strategic analytics role 
  • Experience managing process improvement initiatives and implementing balanced scorecards and strategy mapping
  • Proficient using, Minitab, Tableau, Cognos, Microsoft Access, Excel and other reporting tools required
  • Experience with Siebel / Oracle preferred
  • Up to 10% Domestic and International travel

What We Offer You

The opportunity to join a company that will invest in you for the long-term. STERIS couldn’t be where it is today without our incredible people. That’s why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We do this by providing competitive salaries, healthcare benefits, tuition assistance, paid-time off, holidays, matching 401(k), annual merit, and incentive plans.  Join us and help write our next chapter.

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STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID:  28259
Job Category:  Service/Technical Services

Mentor, OH, US, 44060


Nearest Major Market: Cleveland
Nearest Secondary Market: Akron

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