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Job Title:  Mobile Solutions Project Manager

Req ID:  16865
Job Category:  Clinical Support, Operations & Education
Country:  US
State:  AZ
City:  Phoenix
Zip:  85008
Description: 

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

Responsible for the project management, performance and successful outcome of Mobile SPD projects across North America.  Is responsible for the quality, timeliness and financial objectives in addition to positive Customer satisfaction for multiple Mobile SPD projects at any given time. This individual will represent STERIS Corporation and its interests in jobsite decisions affecting daily operations and the future of not only STERIS Mobile Solutions but also STERIS IMS and STERIS North America Infection Prevention Technologies projects.

 

More information on our Mobile SPD/Mobile Solution units at the link:

https://www.steris.com/healthcare/products/mobile-sterile-processing/

 

Duties

CUSTOMER FOCUS

  • Work to maintain and increase Customer satisfaction
  • Aid in the site planning and overall execution of commissioning and decommissioning activities in conjunction with Mobile Solutions Installation Specialist team.
  • Resolve commissioning and decommission site issues.
  • Aid in continuous improvement projects and initiatives
  • Successfully manage the relationship with the Customer and all stakeholders
  • Communicate with Customers on a biweekly, monthly, quarterly basis to support projects
  • Conducts customer closeout and satisfaction surveys

FINANCIAL DUTIES

  • Meets financial objectives by forecasting requirements per job and tracks financial objectives.  Reports findings to leadership
  • Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
  • Ensure that all projects are within scope and within budget
  • Manage purchase orders and receipts to support projects.
Duties - cont'd

OPERATIONAL DUTIES

  • Work directly with leadership, product managers, sales, implementation and service coordinating all aspects of project installation from contract execution through Customer handoff and project closeout.
  • Assist in the definition of project scope and objectives, involving relevant stakeholders and ensuring technical feasibility
  • Coordinate, plan and execute the commission and decommission process.
  • Achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and Customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
  • Develop a detailed project plan and playbook to monitor and track project progress
  • Create and maintain comprehensive project documentation
  • Measure project performance using appropriate tools and techniques and report and escalate to management as needed
  • Perform risk management to minimize project risks
  • Shares and clarifies Mobile SPD documentation in conjunction with Mobile Solutions leadership and the Product Manager to Customers, Architects and Engineers.
  • Routinely walks job sites and attends progress and coordination meetings to ensure success.
  • Proactively evaluates potential problems on the job and initiates action to limit negative outcomes. 
  • Uses negotiation skills to consistently resolve disputes without the need for escalation.
  • Coordinates logistics with approved specialty trucking companies for delivery and pick up of Mobile Solutions fleet assets
  • Works with internal teams to obtain commissioning and decommissioning sign off documents.
  • Coordinate, establish and maintain relationships with internal resources and third parties/vendors for project execution
  • Ensure resource availability and allocation by working with Mobile Solutions Installation Manager and associated teams.
  • Actively manages meeting minutes, project issue lists and trackers.
  • Enhances department and organization reputation by accepting ownership for and accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Work with Mobile Solutions Team to coordinate/schedule preventative maintenance activities with Customers.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Other duties as assigned

 

IND123

Education Degree
Bachelor's Degree
Required Experience
  • 5-8 years general business experience
  • 3-5 years project management experience with emphasis on marketing, product development, sales operations and/or continuous improvement, and a minimum of 3 years customer service experience
  • 1-3 years STERIS experience preferred with knowledge of STERIS systems and processes

 

STERIS is a $2B+, publicly traded (NYSE: STE) organization with approximately 12,000 associates worldwide and operates in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.


Nearest Major Market: Phoenix

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