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Job Title:  Infrastructure Program Manager

Req ID:  30021
Job Category:  Information Technology

Mentor, OH, US, 44060


At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

Join a growing and talented, global IT organization. The IT Infrastructure Program Manager manages & oversees a complex scope of global IT infrastructure suite projects and is responsible for the delivery of initiatives across the IT infrastructure operations groups. You will work closely with cross-technology and cross-functional partners to deliver value to the customer, meeting the scope, budget and timeline of the effort. You will work collaboratively to coordinate onsite and remote work with teams across all regions of the organization. Your focus will be on delivering the design, procurement, deployment, and lifecycle of IT infrastructure platforms and equipment, from inception to completion. 

This requires you to be in the office in Mentor, Ohio with the opportunity for a hybrid work option. 


•    Develop and manage IT- Infrastructure deliveries from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with Technical and Functional teams.
•    Provide program management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the Infrastructure team.
•    Own updates and knowledge documentation regarding hardware and equipment standards to ensure appropriate hardware standards are met and the correct equipment procured.
•    Serve as a liaison between Network Engineers, DBAs, System Administrators, Development teams and Customers.
•    Identify and manage Visual Management KPIs in accordance to STERIS’ Lean principles and guidelines to lead Infrastructure management boards.

•    Provide on-site monitoring and enforcement of installation schedules and vendor quality, inspect prospective and completed facilities in accordance with IT-infrastructure standards and procedures as needed, and ensure proper follow-up.
•    Facilitate formal turn-over with IT production teams and monitor deliverables until agreed upon launch/deliverable milestone is achieved. 
•    Manage budget and funding channels. 

Required Experience

•    Bachelor’s Degree in Information Technology or related field highly preferred, and 5+ years of experience OR 13 + years relevant work experience within IT without a Bachelors’ Degree.
•    4+ years of experience managing large global IT projects from initiation to closure.
•    4+ years of experience managing IT infrastructure projects from initiation to closure.
•    Experience with core IT infrastructure components and service concepts.
•    Ability to successfully manage cross-functional Program Deliveries involving multiple stakeholders and varying levels of management.

•    Intermediate-level knowledge in one or more of the following:  LAN, WAN, Wireless, Telecommunications, Systems Administration, Database administration, and Cloud Computing
•    Experience with procurement of IT equipment.
•    Strong oral and written communication skills. 
•    4 + years’ experience managing conflict, escalations, negotiating compromise and influencing others and problem solving.
•    Professionalism and cooperation when working with customers, team members and management is essential.

What STERIS Offers

The opportunity to join a company that will invest in you for the long-term. STERIS couldn’t be where it is today without our incredible people. That’s why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We do this by providing competitive salaries, healthcare benefits, tuition assistance, paid-time off, holidays, matching 401(k), annual merit, and incentive plans.  Join us and help write our next chapter.



STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID:  30021
Job Category:  Information Technology

Mentor, OH, US, 44060

Nearest Major Market: Cleveland
Nearest Secondary Market: Akron

Job Segment: Cloud, DBA, Program Manager, Procurement, Network, Technology, Management, Operations