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Job Title:  Customer Data Intern

Req ID:  30711
Job Category:  Customer Operations/Customer Support

Mentor, OH, US, 44060

Description: 

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The Customer Data Intern is responsible for providing support to the CDM specialist creating and maintaining accurate customer data allowing for timely order entry, shipping, invoicing, and the eventual payment of these invoices; to provide an accurate picture of the customer and its relationships via research/validation; to ensure that the party responsible for payment is clearly identified.

 

Key Internship Information:

  • Paid Internship
  • Internship program 7-9 months

Duties

  • Assist with validation of customer name, address and ownership performed primarily through internet research
  • Setting up and converting new customer accounts. 
  • Support Creation customer account relationships
  • Modify customer accounts:
    • Name changes and ownership changes
    • Address format changes
    • Address additions and inactivation                    
  • Ensure the two customer databases (Oracle and Siebel) remain in sync 
  • Utilize various reporting tools to review accuracy of customer data
  • Investigate returned mail and update customer database accordingly
  • Support department projects.

 

What Skills, Abilities, and Education do you need?

  • Must be currently pursuing a Bachelor’s Degree at a Junior level or higher
  • Familiarity with MSOffice Applications (Word, Excel, PowerPoint) 
  • Impeccable grammar and proofreading skills.
  • Strong organizational skills and detailed oriented 
  • Ability to perform well under pressure with dependability and accountability

What will you gain from your Internship at STERIS?

 

An Internship at STERIS will provide meaningful experiences that will enhance your education, give you real word experience, and help prepare you for a role after graduation. 

At STERIS, we are making a difference for our Customers every day. We don't just create products. We create amazing solutions that help reduce the threat of infection.  We are the best at what we do. Our people make it so. We attract a variety of talented people who are simply...extraordinary. Our teams are doing remarkable things together. Because at STERIS, we know that no matter what role you have, you can make an impact.  And we find that pretty energizing.  Join us as a Customer Data Intern!

 

STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Req ID:  30711
Job Category:  Customer Operations/Customer Support

Mentor, OH, US, 44060


Nearest Major Market: Cleveland
Nearest Secondary Market: Akron

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