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Title:  Contract Compliance Specialist

Req ID:  13712
Category:  Customer Operations/Customer Support
City:  Mentor
State:  OH
Postal Code:  44060
Description: 

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

The role of the Global Sales & Marketing Intermediary Compliance Specialist is to provide multi-functional tactical and strategic support for a variety of globally focused, compliance processes.  This role will support the global compliance programs including the review & processing of global sales & marketing intermediary contracts.  The review process will also involve the partnership with external vendors, conducting background checks & verifying key information.  Scope of this role will include STERIS Asia-Pacific, STERIS Latin America and STERIS EMEA global sales zones. 

 

This role must also have a strong understanding for the interdependent activities across the Global Commercial Operations organization.   This person will be responsible for supporting the flow of information across Global Sales Operations, Corporate Legal and Global Shared Services.

Duties

Global SMI Contract Review & Organization  

  • Partner with Global Operations team to review and complete contracts for global dealer and distributors.
  • Serve as legal point of contact for global sales & marketing intermediary (SMI) contracts including leading and managing reviews by business leaders and legal counsel, delivering recommendations to global business leadership and ensuring 100% compliance with process deliverables.
  • Partner with STERIS legal counsel & global commercial operations regarding SMI strategy based on associated background checks for the global sales operations team
  • Actively participate in LEAN process improvement projects driving to enhance overall internal and external customer experience. 
  • Leverage metrics to track performance against targets and find opportunities to improve performance
  • Organize and provide SMI audit data to STERIS Legal as needed

 

Global SMI Portal

  • Support STERIS global sales & marketing Intermediary global portal
  • Create, maintain, review and organize critical SMI data elements into internal contract database (Global Portal)
    • Verify data by checking against source documentation
    • Modify and correct inaccurate file and record descriptions
    • Gather and organize sales documents to support international contract processes
    • Input information into templates and edit these templates in special circumstances with the assistance Supervisor. 
    • Verify accuracy of requests and final documentation prior to submission to Customers
    • Coordinate with external parties to complete additional reviews
    • Organize, create, and maintain information and documents in various computer applications, such as database management, SharePoint, and Microsoft Office

 

Other Support

  • Support review, drafting, and negotiation of legal and business terms for a variety of commercial agreements such as RFIs, RFP’s, master services agreements (MSA), Customer contracts, business associate agreements, and nondisclosure agreements, either on STERIS boilerplate template or customer template.  Contracts may be in multiple languages (French or English).
  • Identify and raise risks found within terms & conditions. Liaise with external legal representation for clarification and develop risk mitigation recommendations.
  • Prepare, review, analyze, and negotiate complex commercial agreements (e.g., MSAs, PO’s, SOWs, etc.) adhering to STERIS legal & business guidelines.
  • Analyze contract terms and conditions to determine compliance and assess corporate risk, while acquiring appropriate stakeholder feedback.
  • Use various computer applications, such as database management, SharePoint, and Microsoft Office
  • Create, maintain, and enter information into internal contract database
  • Verify data by checking against source documentation
  • Modify & Correct Inaccurate file & record descriptions
  • Gather and organize sales documents to support an International contract processes
  • Input information into templates with the ability to edit in special circumstances with the assistance of support staff
  • Verify accuracy of requests and final documentation prior to submission to Customers
  • Coordinate with external parties to complete additional reviews

Education Degree

Required Experience

  • Bachelors degree required, in lieu of degree 4 years of additional experience will be considered.
  • Minimum of 2 years business experience within a customer service or sales environment
  • Experience in sales support, sales operations or Customer operations roles preferred
  • Experience with compliance related process management
  • Certified Paralegal preferred
  • Ability to work in a multi-task, deadline driven environment
  • Must be organized and able to prioritize workload
  • Strong written communication and organizational skills
  • Strong interpersonal skills and results oriented
  • Must be flexible, work well in a team and be comfortable operating in a complex environment with fast-changing priorities.
  • Must be a self-starter, resourceful, creative, analytical, and detail oriented
  • Proficiency in MS Word/Excel/PowerPoint

 

STERIS is a $2B+, publicly traded (NYSE: STE) organization with approximately 12,000 associates worldwide and operates in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

Req ID:  13712
Category:  Customer Operations/Customer Support
City:  Mentor
State:  OH
Postal Code:  44060


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