Job Title:  Systems Performance Engineer I

Position Summary

The System Performance Engineer I is instrumental in ensuring that our sterilization monitoring and control solutions are successfully tested, conf igured, commissioned, and maintained through the entire product lifecycle. The Engineer aides in ensuring that all new products and product updates are verif ied to our quality standards, successfully deployed, and validated at Customer facilities, and that knowledge is transferred prior to operation and supported/maintained as per Customer service level agreements. The Engineer works closely with the Applications and Controls development team, Mechanical/Electrical teams, and Customers to achieve these objectives.

Duties

Operational Excellence (30%)
1. Communicates and collaborates with design teams members.
2. Adheres to all Quality Standard practices.
3. Utilizes Quality management tools.
4. Contributes in a team ef fort by performing in accordance with all STERIS policies, GMP, Lean principles and other directives; supports the directives and decisions of higher-level management and performs other duties as assigned.

Delivering Results (55%)
1. Determines system requirements, applies workf lows, and performs system conf igurations.
2. Reads and interprets system functional specif ications.
3. Assists in the system testing on medical device sterilization control systems .
4. Assists in validation and commissioning activities carried out in the of f ice or at Customer sites.
5. Assists with technical reports, diagnostic reports, validation reports, etc. under direct supervision.

Customer Relationships (15%)
1. Provides level 2 support to Customers in troubleshooting system issues. Contributes to Customer
projects with full supervision. Assists in technical training to Customers.

Duties - cont'd

Education Degree

Required Experience

1. Skill in active listening and applying feedback.
2. Skill to communicate in written format and verbally to a broad audience.
3. Skill in communicating with Customers using simplif ied language to ensure they are fully informed.
4. Skill in working with others ef fectively and ef f iciently as a team.
5. Skill in problem-solving.
6. Skill to think analytically and strategically within the context of sterilization systems.
7. Skill to maintain organization.
8. Skill to pay attention to detail.
9. Skill to provide excellent Customer service.
10. Skill to build and maintain relationships with Customers.
11. Skill to manage time and competing priorities ef f iciently.
12. Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions,
or approaches to problems.
13. Ability to troubleshoot, test, evaluate and provide creative solutions to problems during all systems development
and testing phases.
14. Ability to understand design specif ications based on user or functional specif ications.
15. Ability to adapt to change.
16. Ability to respond to changing demands with f lexibility.
17. Ability to prioritize, organize and manage competing priorities.
18. Ability to contribute to team ef fort of problem solving and developing well -informed and creative solutions when
data are limited.
19. Ability to contribute to technical reports, diagnostic reports, validation reports, etc.
20. Ability to adhere to formal design, quality processes, and procedures.
21. Ability to make contributions to the team to ensure success of ongoing projects and designs.
22. Ability to work cross-functionally.
23. Ability to stay abreast of relevant technology and protocols.
24. Ability to take feedback well and apply it to their work resulting in improvements.
25. Skill to communicate in written format and verbally.
26. Skill to prioritize, organize and manage competing priorities with guidance.
27. Ability to learn/use Jama Requirements Management with guidance
28. Ability to learn/ use Jira Sof tware and Jira Service Desk with guidance
29. Ability to learn sof tware verif ication and support concepts, principles and systems, and working knowledge other
engineering disciplines (e.g., mechanical, electrical, civil)
30. Ability to learn sterilization methods and processes across multiple modalities.
31. Ability to learn to perform testing, validating, commissioning, supporting, training, and documentation with
oversight
32. Ability to adapt to change.