Job Title:  Associate Sales Representative - Milwaukee

Req ID:  35815
Job Category:  Sales

Madison, WI, US, 53203


At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Our Healthcare Customers are federally mandated (by Center for Medicare & Medicaid Services or CMS) requiring vendors to have the COVID-19 vaccination or an approved exemption.  There are select Customers who do not accept any exceptions. Unvaccinated Associates may be excluded from working at a Customer site, require routine testing with an approved exemption (if accepted by the Customer) or have limited Customer access impacting their ability to remain employed. Additionally, we may be required to meet state mandates on COVID-19 vaccination, exemptions and/or booster requirements. This position is a Customer-facing role that falls under a state or CMS mandate.

How You Will Make A Difference

The Associate Sales Representative is responsible for increasing sales in the assigned territory and Region, including coordination and execution of clinical and service-related activities while supporting the local Sales Team.  This position is within our Instrument Management Services division. 

What You Will Do

  • Uses initiative to originate, promote and close sales at all times.
  • Assumes primary responsibility for assigned sales territory frequently as needed.
  • Promotes supportive, quality customer relations by identifying internal customers, acknowledging customers promptly and using respectful, professional behavior.
  • Maintains safe driving record.
  • Delivers effective and uncompromising customer service in the territory and Region at all times.
  • Coordinates all daily activities with the local Sales Team to ensure customers are always served effectively.  When working in non-local (Regional) territories, effectively coordinates daily activities with the Regional Manager.
  • Prepares service history reports, cost savings analysis and other relative reports and reviews with peers on monthly, quarterly and/or annual basis as determined by management.
  • Coordinates & conducts preventative maintenance services for customers with local Sales Team.
  • Coordinates & updates process improvement programs for select customers within assigned territory.
  • Coordinates all site visits and workshops for customer attendance and technical staff.
  • Facilitates and maintains all territory billing functions including billing submissions, unbilled revenue and uncollected revenue.
  • Observes staff in "Care and Handling Procedure" and initiates recommendations to minimize frequency and severity of damaged equipment.
  • Maintains positive impression of IMS by observing hospital vendor policies (including dress codes).
  • Participates in OR specific training on a regular basis.

What You Will Need to be Successful

  • Bachelor’s degree required
  • Minimum 1 year sales experience required 
  • Demonstrated knowledge of software (Word, Excel, PowerPoint, CRM)
  • Required to work non-standard hours that can vary to meet Customer needs (weekends, evening)
  • Valid driver’s license with acceptable driving record
  • Customer focused – ability to communicate with customers, understand their needs, meet their objectives and resolve any issues or problems (conflict mgmt. skills)
  • Ability to collaborate with colleagues to identify customer needs 
  • Excellent attention to detail
  • Self-motivated; ability to work with little to no supervision
  • Adaptable – ability to be flexible in schedule and meet customer demands
  • Able to work for long periods and in fast-paced environment
  • Highly organized with the ability to prioritize workloads
  • Able to make decisions with little to no supervision
  • Able to comply with company values demonstrating Customer focus, integrity, teamwork, professionalism and accountability



STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics.  We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer.  We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.  We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

This is a remote-based Customer-facing position.  To support and service our customers in this assigned territory candidates must be based out of one of the following states:  Wisconsin 

Req ID:  35815
Job Category:  Sales

Madison, WI, US, 53203

Nearest Major Market: Milwaukee

Job Segment: Sales Rep, Testing, Business Process, Inspector, Sales, Technology, Management, Quality