Regional Sales Manager

To promote and sell the Company's products to ensure the maximum volume and profit of sales on a continuing basis within an assigned region.

To promote the Company and its products by regular visits to all Customers and Hospitals.

To ensure that Customer complaints are followed up immediately to turn them into additional selling opportunities.

The purpose of the job is to promote and sell the Company’s products.  In particular, the job holder will:

Determine and agree a Territory Sales Activity plan with the National Sales Manager in order to achieve and exceed the territory sales targets and objectives.

Ensure all customers and hospitals are visited regularly and that all customers are kept up-to-date about the Company's products and prices.  Attends promptly to all correspondence and customer requests for action. Arrange customer visits to the factory when requested to do so.

Collect information about competitors' products and prices and report same to Marketing Department.

Promote and demonstrate products as appropriate.

Maintain own stock of samples and sales literature, obtaining replenishments from Lancing when necessary. Maintain customer records and submit to Lancing as required.

Organise, set up and attend exhibitions, meetings and study days on behalf of the Company.

Follow up all customer complaints immediately and complete required documentation and submit same to Lancing with a sample of product that is subject of complaint.  Ensure that customer complaints about a product are not due to misuse or inadequate storage.

Investigate complaints about delivery problems and identify the source of hold ups and ensure these are overcome as quickly as possible.

Develop relationships with peers, Sales Management and all related departments to ensure the communication of mutually relevant information.

To maintain a cost-effective control over personal expenses and to report details of entertainment, travelling and other expenditure accurately and regularly as required by Management.