Job Title:  Operations Manager

HOW YOU WILL MAKE A DIFFERENCE

About you:

Do you want to spend your working time making a difference in the world around you? Are you motivated by impactful work? Do you have a passion for excellent quality standards, logistics and  production, and possess strong customer support and service delivery skills? If so, then a career with STERIS in our Healthcare Instrument Processing team could be a great fit for you.

About Us:

At STERIS we are a leading global provider of products and services that support patient care with an emphasis on infection prevention. Our mission is to help our customers create a healthier and safer world. Working at STERIS, you GROW, LEARN and MAKE A DIFFERENCE.

We are currently recruiting for an Operations Manager vacancy. This is an excellent opportunity to join us at a Managerial level in a division that drives the business forwards through providing a best in class instrument reprocessing service to our customers.

WHAT YOU WILL DO

The Operations Manager is responsible for all logistics, staff and production on site as well as Health & Safety. The responsibilities include but are not limited to;

• To manage the production and logistics areas of the site, and to be responsible for all production and logistics staff based at the site.
• To be responsible for the day to day running of the production unit and the logistical collection and delivery of contaminated products to the site and the delivery of quality sterilised products to the customer.
• To monitor and control the use of capital equipment within recognised performance and efficiency measures.
• To assume prime site responsibility for all Health and Safety Policy issues ensuring that all activities comply with Health and Safety procedures and guidelines.  To ensure that all designated staff are informed and trained appropriately.
• To proactively lead all staff putting forward suggestions for continuous improvement, innovation and corrective actions as appropriate and ensuring the implementation of all feasible suggestions.
• To monitor and ensure that all product despatched conform to accepted Company Quality guidelines and procedures, engendering and promoting a quality centred Organisational culture.

Duties - cont'd

• To effectively control and manage the planned maintenance of the premises, resolving occurring faults, and effectively liaising with all personnel as required.
• To effectively plan and schedule all production to the agreed specification to meet customer requirements.
• To approve test reports on process equipment as User as defined in NHS guidance.
• To actively monitor absence levels of staff maintaining and analysing data as appropriate, communicating with Team Leaders and members of staff, interviewing staff as required and referring employees to the Company Medical Advisor as required.
• To coach, support and guide all staff in accordance with the principles of Synergy Health Performance Management policies and procedures, ensuring the successful operation of the system throughout the site, and to act as an induction mentor as required.
• To agree appropriate financial parameters and budgets ensuring rigorous monitoring and complete adherence to financial targets.
• To participate in the on-call management service to maintain emergency services to the customer.
• To lead and actively promote participation in all Company communications initiatives including Team Briefing, employee forums, and staff meetings as required.

Education Degree

Required Experience

• Bachelors Degree and 3 years in Inventory and/or Shipping/Receiving environment or related field, and 3 years of supervisory experience;  In lieu of degree - 8 years in Inventory and/or Shipping/Receiving environment or related field and 5 years of supervisory experience.
• Leadership experience and the ability to make things happen by encouraging and channeling the contributions of others, taking a stand on and addressing important issues, and acting as a catalyst for change and continuous improvement. 
• Experience fostering teamwork – The synergy that comes from putting employees together to form teams to solve problems, make decisions, and take action for greater department success. 
• Experience coaching and developing others – The ability to lead, coach and develop the department’s human capital by establishing an environment conducive to feedback, giving positive and constructive feedback, addressing performance problems and grooming employees for advancement. 
• Computer Skills- Must be proficient with all Microsoft Office applications, previous experience using Oracle preferred.
• Business Acumen – experience with and ability to understand company financials, department cost structures, budgets, and operating costs. 

Preferred Experience

Skills